17340 East Gale Avenue
City of Industry, CA 91748
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We are in our 3 car with Puente Ford .The process has been so easy .All staff are very professional and helpful . highly recommend
This place is a nightmare, not only will they misdiagnose your vehicle and not take accountability, they will lie to your face directly. Please do yourselves a favor and avoid this place at all costs. Service manager is a joke doesnt do his job properly, as well as the advisors and technicians. Horrible experiences happen here
The service technician was friendly, knowledgeable and professional in his service of my vehicle the Mustang Mach E.
Puente Hills Ford has quality service when visiting. The service man name Micheal attended me and we connected right away. I asked any question and it was answered professional. I was able to trust Mike with my every need to my visit. Quality results were done: air in my tires, maintenance to my car, and I was a satisfied customer. Mike introduced me to John, who also did his part to make the whole experience a great one. I will definitely recommend Puente Hills Ford Service to friends and families. Thank you, Ford Blue.
They were extremely caring and patient and very to work with, the staff was wonderful, all the way down to last signature of all the paperwork that had to be filled out. I would definitely go back there again to but another car.
I was able to get the car I wanted nothing fancy just a work vehicle of my choosing and did not waste my time showing me completely different vehicles I hate that but my salesman knew that was was excellent and was very respectable and very patient with me
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.