Puente Hills Ford

Pleasant employees with knowledge and understanding. Very pleased with service. I am completely satisfied. Thank you. Very pleased with service. I am completely satisfied. Thank you. More

I ordered 2023 Hybrid Maverick in Sept. 2022, and finally went to Puente Hill Ford dealership to pick-up on Sept. 8, 2023. I was very excited and happy to pay it off. Couple weeks later, I 2022, and finally went to Puente Hill Ford dealership to pick-up on Sept. 8, 2023. I was very excited and happy to pay it off. Couple weeks later, I reviewed my signed document and had some issues about purchased some options that dealership offered. I contacted dealership and Aydin Hamouni, sale manager, took care of everything that I needed. He responded sincerely and professionally. It was more than I expected. It made me feel like a VIP customer. 5 stars customer service. More

Abner was great! He was friendly and easy to work with. There was a pending inspection on the used car we were interested in, but we wanted to secure a spot in lin He was friendly and easy to work with. There was a pending inspection on the used car we were interested in, but we wanted to secure a spot in line, so we started the paperwork with the stipulation that a hard credit check would not be done. I informed Abner, who told his boss (I believe James Ramos) that I was already pre-approved through my credit union and they were a FastTrack dealer. We all knew the car could not be purchased during this visit. I was told my personal information was only to "confirm with the credit union that I was pre-approved" and that they were not processing a hard credit pull. I agreed to that and reiterated that I did not consent to a credit pull...well, it was pulled. While I sat there, my credit monitoring service texted me that Puente Hills Fords had just processed the inquiry. The next day, it turned out that the car did not pass inspection and could not be sold. Fine, these things happen, so I walked away and had an inquiry on my credit report to remember this experience. A week later, I was about to purchase a from a different dealer, but they could not process my CU preapproval because Puente Hills Ford had tied up my application through the CUDL system and it was locked. It took a couple of hours to clear it up. Thanks, Puente Hills Ford. More

Great service from ford Puente , they really help me out picking the right car for me . picking the right car for me . More

I have always trusted Michelle Sanchez. She has exemplified the utmost professionalism and exemplifies true customer service. Where she goes our vehicles go. Thanks much, FORD family!! She has exemplified the utmost professionalism and exemplifies true customer service. Where she goes our vehicles go. Thanks much, FORD family!! More

Great customer service, great service! ! Highly recommend. They took care of me as promised when I bought my bronco from them. ! Highly recommend. They took care of me as promised when I bought my bronco from them. More

Very good experience nice people, relaxing clean I would definitely come back all my questions were answered definitely come back all my questions were answered More

I would definitely recommend this place. They were very helpful and were willing to negotiate. Brendan Keough was very kind, professional and easy to work with. He does very well in his They were very helpful and were willing to negotiate. Brendan Keough was very kind, professional and easy to work with. He does very well in his job and is a very good person. Thank you so much Brendan and all the best to you!! Great personality! We wish you the best! More

Frendly staff that answered my questions and made good coffee! Service was Good and left inside of My Truck Clean! coffee! Service was Good and left inside of My Truck Clean! More

The 550 truck is actually a motorhome that needed to be serviced for a recall. And they came to me and serviced it at my residence, which made it very convenient and nice thanks. serviced for a recall. And they came to me and serviced it at my residence, which made it very convenient and nice thanks. More