Puente Hills Ford
City of Industry, CA
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Michelle was amazing and very communicative. The courtesy ride was very convenient and the parts department was also awesome! The courtesy ride was very convenient and the parts department was also awesome! More
No stock on site of maverick display for costumers. IN SERVICE NEED TO BE MORE EMPATHIE WHIT THE COSTUMERS. NO SAYING YOU REFUSE THE SERVICE. AND NO OFFER OR SAID THE SCHEDULE CAR IS COMING IN IN SERVICE NEED TO BE MORE EMPATHIE WHIT THE COSTUMERS. NO SAYING YOU REFUSE THE SERVICE. AND NO OFFER OR SAID THE SCHEDULE CAR IS COMING IN TWO HOURS. NO LIAR. THE WAIT FOR SERVICE TO THE CAR NO ON TIME. SERVICE PERSON SAID More
I was told it would take 2 weeks to Diagnose, when I called on the 16th day the other person told me it would take 4 to 6 weeks to Diagnose, if they knew it was going to take that long i should have bee called on the 16th day the other person told me it would take 4 to 6 weeks to Diagnose, if they knew it was going to take that long i should have been put in a rental car at their expense! More
Simply put, puente ford was awesome! Maurice took his time and made sure I received exactly what I wanted. No haggling, straight forward, and never skimped on an explanation. I got my d Maurice took his time and made sure I received exactly what I wanted. No haggling, straight forward, and never skimped on an explanation. I got my dream car and if you get Maurice, you can too! More
Service department are very helpful and professional specially Michelle Also in the front end Alfredo Jimenez is awesome very knowledgeable Good energy and he gives you a great deal specially Michelle Also in the front end Alfredo Jimenez is awesome very knowledgeable Good energy and he gives you a great deal More
Buying my car was fast and easy. Anytime I need service done or parts for my vehicle I am always treated with respect and work is done right. Anytime I need service done or parts for my vehicle I am always treated with respect and work is done right. More
This was the most smooth purchase I have encountered. I was picky about my needs/wants and Maurice found a perfect match! I was Ina nd out with my new car in no-time. I was picky about my needs/wants and Maurice found a perfect match! I was Ina nd out with my new car in no-time. More