Puente Hills Ford

They are Kind and timely service! They courteous and knowledgeable about Ford vehicles. I never have a problem with them. And the payment plan is wonderful! They courteous and knowledgeable about Ford vehicles. I never have a problem with them. And the payment plan is wonderful! More

Fast and Great service. The staffs were very friendly and supportive. Highly recommend Puente hills Ford. The staffs were very friendly and supportive. Highly recommend Puente hills Ford. More

The repairs are a little slow and I want to look at new trucks but they are all locked come on guys trucks but they are all locked come on guys More

Generally positive experience. I felt that the communication back to me regarding the status of my necessary repairs could have been a bit better. Staff that I dealt with were all I felt that the communication back to me regarding the status of my necessary repairs could have been a bit better. Staff that I dealt with were all pleasant. Disappointed that the dealership does not seem to offer free carwash for vehicles that have paid services performed. Always a nice touch when that service is offered. More

Service was poor from very beginning. No one greeted me . Second I find staff unfriendly and dishonest. I use to get my oil changes at the dealership. When I started to notice they were No one greeted me . Second I find staff unfriendly and dishonest. I use to get my oil changes at the dealership. When I started to notice they were to busy to look at my car when I had trouble with it and under warranty. Also because I am women I felt they always told me something was wrong with my car . Felt like I was being taking advantage of and I was taken advantage of . Anyways I was only there because of a recall . I would never go unless I had to . More

Dave, Dennis and the entire service and parts team are always helpful and responsive. They are an important partner in the operation of my business. always helpful and responsive. They are an important partner in the operation of my business. More

Kenny LISTENED to my situation (trying to get two recalls done at another location) and was ready to get me taken care of right away! He quoted up to 8 hours, and imagine my surprise when all was done in on done at another location) and was ready to get me taken care of right away! He quoted up to 8 hours, and imagine my surprise when all was done in only 5 hours. It's a drive, but worth it for the great service they provide. More

Had a great experience! Great customer service. Ramiro was super nice and great at his job!! Great customer service. Ramiro was super nice and great at his job!! More

Puente hills ford was very communicative and friendly. They also answered all of my questions I had on my vehicle purchase. They also answered all of my questions I had on my vehicle purchase. More

Good service on time and friendly people good pricing. My Ford explorer is running great. My Ford explorer is running great. More