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Puente Hills Ford
City of Industry, CA
547 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 547 reviews
Verified Customer
July 07, 2023
Shannon is always fantastic when I visit for service. He gets me in and out quick, and even did a health check to discover an issue covered by warranty. He gets me in and out quick, and even did a health check to discover an issue covered by warranty. More
by PHIYIM
Employees Worked With
Shannon McDowell
July 04, 2023
Everyone was professional and very friendly. I purchased my last car at the dealership and go there to get it serviced. I have always felt like a highly valued customer for over 5 years. I purchased my last car at the dealership and go there to get it serviced. I have always felt like a highly valued customer for over 5 years. More
by ROBINDCASH
Employees Worked With
Mario Murillo, Aydin Hamouni, Shannon McDowell, Terrel Williams, Brendan Keough
July 04, 2023
In the end, I felt like they went out of their way to give me a good deal. They were straight up and that is all i can ask for while negotiating a price....very positive experience. give me a good deal. They were straight up and that is all i can ask for while negotiating a price....very positive experience. More
by rickmackey
Employees Worked With
Maurice Guevara, Ramiro Vazquez, Aydin Hamouni
July 03, 2023
Great service up until the end. Maurice disappeared and we waited over an hour to have our car delivered after finishing up with fibance. Maurice disappeared and we waited over an hour to have our car delivered after finishing up with fibance. More
by ANDY_CASTORENA
Employees Worked With
Maurice Guevara, Mario Murillo, Milad Aghili
July 01, 2023
Shannon was very professional and responsive in explaining what needs to be done. He explained the necessary recall which needs to be fixed. explaining what needs to be done. He explained the necessary recall which needs to be fixed. More
by RUNNINGONVIRTUAL
Employees Worked With
Shannon McDowell
July 01, 2023
I didn’t not have Michelle as a service advisor. So unfortunately she’s going to take the blame for something she didn’t do. But I would not be coming here no longer because of poor customer service So unfortunately she’s going to take the blame for something she didn’t do. But I would not be coming here no longer because of poor customer service. David the service manager has tried to help me but unfortunately his employees aren’t him and lack in customer service. More
by yeowdann81
Employees Worked With
Michelle Sanchez
