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Puente Hills Ford

City of Industry, CA

4.6
548 Reviews

17340 East Gale Avenue

City of Industry, CA

91748

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Showing 548 reviews

July 15, 2023

Diagnosed and fixed the issue very quickly. Very happy with the service quality as well. Shannon was superb and professional the entire way More

by JEFFINLA
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
Jul 16, 2023 -

Puente Hills Ford responded

Thank you for sharing this great 5-star feedback for Shannon and our service team! Please let us know if we can assist you again in the future!

July 14, 2023

It was pleasure and great experience buying my car at your dealership. I wish I had gone to your dealership in first place. Maurice didn't give up and so I went home with a new car. More

by rsuter1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Keough
Jul 16, 2023 -

Puente Hills Ford responded

Thank you for taking the time to share this great feedback for Maurice and Brendan. We're so glad to hear that you had this positive experience and we hope you enjoy your new Ford for many years!

Jul 17, 2023 -

rsuter1 responded

I'm a very happy customer and have been enjoying driving my beautiful car.

July 14, 2023

I took my vehicle in for an A/C repair that was warranty covered. The service was excellent! Fast and hassle free. More

by J0HNHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
Jul 16, 2023 -

Puente Hills Ford responded

John, we truly appreciate you taking the time to share this positive feedback for our team! Please reach out if there is anything else we can do for you!

July 14, 2023

Very thoughtful and thorough gabe me lots of information on the needs of my car thanks More

by IDAKING.KR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vasquez
Jul 16, 2023 -

Puente Hills Ford responded

Thank you for sharing your experience working with Ken and our team! We're so glad to hear that you received 5-star service and we hope to work with you again!

July 14, 2023

They don't offer to wash your vehicle for the amount of work and money you spent. More

by LMURILLO290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Glock
Jul 16, 2023 -

Puente Hills Ford responded

Thank you for taking the time to share this constructive feedback with our team. It is helpful to us to know what is important to our valued customers.

July 12, 2023

I am completely satisfied with the professionalism and courtesy that I experienced at Puente Hills Ford. Shannon was honest, informative and kept me up to date. The service was completed in less time than More

by F104934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Okamoto, Shannon McDowell
Jul 14, 2023 -

Puente Hills Ford responded

Thank you for sharing this great 5-star feedback for our team! We're thrilled to know you had a positive experience working with Shannon and Dave and we hope to work with you again in the future!

July 11, 2023

I thanks to Ford dealer to doing the business with Ford I love it because it's too easy and people are very friendly to talk to us I think to all More

by dharmen.rara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Murillo, Alfonso Alvarez, Alfredo Jimenez, Ramiro Vazquez
Jul 14, 2023 -

Puente Hills Ford responded

Thank you for taking the time to share this fantastic feedback for our team! We're thrilled to know you received 5-star service and we hope you enjoy your new Ford for many years to come!

July 11, 2023

Since I looked it up online, the communication and the information and response time from everyone was great. Definitely will recommend them to everyone I know. More

by th1legend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Ramiro Vazquez, Stephen Whiteside, Aydin Hamouni, Gary Dehart, Evan Burtis
Jul 14, 2023 -

Puente Hills Ford responded

We appreciate you sharing this great 5-star rating and review for our sales team! Thank you for this wonderful feedback and please reach out if you need anything else!

July 10, 2023

Maurice was great to work with in purchasing my vehicle. The only thing I would say for improvement is to speed up the paperwork process but overall I would recommend this place to any of my friends and fam More

by cylea.saravia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Aydin Hamouni, Gary Dehart
July 09, 2023

Stephen Whiteside was nothing short of spectacular. I would have bought the vehicle at another dealership that was offering it to me for nearly $2,000 less, but Stephen made the process easy and smoot More

by Q3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Whiteside
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