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Puente Hills Ford

City of Industry, CA

Overview
Reviews
Vehicles
4.6
548 Reviews
Call Dealership (626) 346-5900

17340 East Gale Avenue

City of Industry, CA

91748

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Showing 548 reviews

July 19, 2023

A very friendly team, professionalism, confidence, and great customer service skills. I appreciate you all. More

by meza89albe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vasquez
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Jul 21, 2023 -

Puente Hills Ford responded

We appreciate you taking the time to share this great feedback for Ken and our team! Please reach out if you need anything else!

Jul 21, 2023 -

meza89albe responded

Got it I sure will , thanks

July 19, 2023

This dealership are professional and I would recommend anyone to go see Maurice if you are looking into buying a new car More

by solisjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Aydin Hamouni
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Jul 21, 2023 -

Puente Hills Ford responded

We appreciate your support and look forward to providing you with even more outstanding experiences in the future. If there's anything we can assist you with, please don't hesitate to get in touch.

July 19, 2023

I love bringing my car here for the routine maintenance, Shannon makes easy and quick and makes sure my car gets the care it needs. Shannon has been my service advisor for the past couple years or so, alway More

by Josequera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
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Jul 21, 2023 -

Puente Hills Ford responded

Jose, It means a lot to us that you took the time to share your satisfaction. We're glad to know Shannon provided you with a positive experience and we look forward to serving you again in the future.

July 19, 2023

Michelle was professional and courteous. She made sure I understood everything that was being done to my vehicle More

by RICKNCFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
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Jul 21, 2023 -

Puente Hills Ford responded

We're thrilled to know Michelle provided you with a 5-star experience and we hope you'll reach out to us again for your maintenance needs in the future!

July 18, 2023

We were treated very well at Puente Hills Ford. Alfonso was really nice to deal with and they gave us a great deal on our car. More

by WEBKNAUP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez, Gary Dehart
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Jul 21, 2023 -

Puente Hills Ford responded

Thank you for this feedback! It means a lot to us that you took the time to share your satisfaction. We look forward to serving you again in the future.

July 17, 2023

Shannon takes care of me and has been since I met him at Ford at the service dept. More

by EDDIENAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
Report | Print
Jul 18, 2023 -

Puente Hills Ford responded

Eddie, thanks so much for sharing your experience working with Shannon and our service team! We appreciate your time and business!

July 17, 2023

Emmanuel has assisted me twice with my car and has done a really great job communicating with me on the phone on the services that my car is in need of and with delivery of the work being completed. Tha More

by MAGGIEC777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Glock
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Jul 18, 2023 -

Puente Hills Ford responded

Maggie, thanks you for taking the time to provide this 5-star rating and review for Emmanuel and our service team! We appreciate this great feedback and we hope to work with you again!

July 15, 2023

Emmanuel assisted me on my maintenance for my mach e. He offered me a cup of coffee while waiting at the lounge. Great service More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Glock
Report | Print
Jul 16, 2023 -

Puente Hills Ford responded

Adrian, thank you for sharing this great 5-star rating and review for Emmanuel and our service team! Please reach out if we can assist you with anything else!

July 15, 2023

Alfonso did an excellent customer service and kind person.he meet my expectations. I can recommend him for the future More

by HIDALGO_MARIA09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez, Brendan Keough, Gary Dehart
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Jul 16, 2023 -

Puente Hills Ford responded

Maria, thank you for sharing this wonderful feedback for Alfonso. We are so glad to hear that he provided you with 5-star customer service and we hope to work with you again in the future!

July 15, 2023

Great customer service by Shannon and staff great open communication we knew what was gonna happen at every step of the process More

by TIMOTHY_ESPARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
Report | Print
Jul 16, 2023 -

Puente Hills Ford responded

Timothy, thanks so much for sharing your experience here! We're thrilled to know Shannon provided you with great service and we hope to work with you again!

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