Puente Hills Ford
City of Industry, CA
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Aydin has been very helpful and is very knowledgeable in his field. Even after the purchase, he has been answering any questions or helping with any follow on. He has made my vehicle purchase experience fro his field. Even after the purchase, he has been answering any questions or helping with any follow on. He has made my vehicle purchase experience from Puente Hills Ford very pleasant. More
Alfonso is an amazing sales agent. His friendliness and welcoming attitude is admirable. He explained and showed every detail of my new vehicle. He ensured the purchase process to be s His friendliness and welcoming attitude is admirable. He explained and showed every detail of my new vehicle. He ensured the purchase process to be smooth and quick. Even after the purchase, he has been very helpful with any follow on. I would say he is the reason I purchased the car the same day I entered the dealership! More
Very impressed. Normally we buy are cars at RSM Ford but when they didn't have what we were looking for we started looking at other dealerships. After a few months Normally we buy are cars at RSM Ford but when they didn't have what we were looking for we started looking at other dealerships. After a few months we finally found the car. Alfredo greeted us with a warm smile. We test drove the car and within the hour we were on our way to buying it. Everything went very smooth. Are finance guy Brendan was very knowledgeable and friendly. I would totally look into buying another car with them next time I am shopping for one. P.s. Great popcorn More
Professional and knowledgeable staff! !! Service was done in a reasonable amount of time. Popcorn was an added bonus. !! Service was done in a reasonable amount of time. Popcorn was an added bonus. More
Quick and fast service. Used the online website to make an appointment. The service was quick and everyone was really friendly. Used the online website to make an appointment. The service was quick and everyone was really friendly. More
The dealership sales dept. is dishonest! They sell aftermarket non Ford products by claiming they are already installed on the vehicle. You have no choice, you are forced to bu is dishonest! They sell aftermarket non Ford products by claiming they are already installed on the vehicle. You have no choice, you are forced to buy them. But if you resist, magically, they offer to lower the price. These products cannot be sold on their own merit and only by deceiving the customer and playing games with a huge fluctuation in price. Of course these contracts are not cancellable! More
Michelle was very thorough and attentive in resolving my concern. She went above and beyond what was asked. I will continue to have take my vehicle in for services. concern. She went above and beyond what was asked. I will continue to have take my vehicle in for services. More
Brendan was extremely helpful in the finance office. It was an absolute pleasure to do business with him. He exercised such kindness and such patience, and I will be recommending him for others to do bu It was an absolute pleasure to do business with him. He exercised such kindness and such patience, and I will be recommending him for others to do business with! More