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Puente Hills Ford

City of Industry, CA

Overview
Reviews
Vehicles
4.6
548 Reviews
Call Dealership (626) 346-5900

17340 East Gale Avenue

City of Industry, CA

91748

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Showing 548 reviews

August 01, 2023

Best car buying experience to date for me. Everyone including the finance manager were awesome!!! Definitely earned a customer for life!!! Go Ford!!!! More

by TORO911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Murillo, Stephen Whiteside, Brendan Keough, Natalie Holquin
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Aug 03, 2023 -

Puente Hills Ford responded

Thank you for your amazing feedback! We're overjoyed that you had a positive experience and we look forward to continuing to meet your needs.

August 01, 2023

Professional. Attention to detail. They care that you are happy with the results. I am! More

by QUEENVICIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Okamoto
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Aug 03, 2023 -

Puente Hills Ford responded

Your positive review is music to our ears! We're thrilled you had a great experience and can't wait to provide you with more exceptional service.

August 01, 2023

Everything was great except it took 4. 5 hours for an oil change and tire rotation. More

by john.collie1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Glock
Report | Print
Aug 03, 2023 -

Puente Hills Ford responded

We're glad to hear your experience was largely great. We apologize for the length of your appointment, we're always looking to improve our efficiency and appreciate you bringing this to our attention.

August 01, 2023

Brendan Keough was awesome. He went above and beyond. I highly recommend him and the dealer. He did everything it took to make the sale. I am beyond grateful and pleased, thank More

by 619njk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Mario Murillo, Alfredo Jimenez, Ramiro Vazquez, Aydin Hamouni, Terrel Williams, Brendan Keough, Gary Dehart, Natalie Holquin, May De La Parra
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Aug 03, 2023 -

Puente Hills Ford responded

Thank you for the great review! It’s heartening to hear about your positive experience and we’re committed to keeping the high standard of our customer service.

July 30, 2023

The dealer ship is nice and clean really helpful all went well far was serviced in 1.5 hrs which is great time with no appointment.,keep up the good work. More

by printchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name
Report | Print
Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your kind words! We're delighted to hear that you had a pleasant experience at our dealership and that your car was serviced promptly. Your satisfaction is our priority, and we appreciate your positive feedback!

July 30, 2023

This was perhaps the better of all my Car Sales Purchases. Everyone went out of their way to help us get a deal 7 other Ford Dealerships said I wouldn't get. They Gave me the Best Price and worked More

by VICTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Mario Murillo, Milad Aghili, Aydin Hamouni
Report | Print
Jul 31, 2023 -

Puente Hills Ford responded

Victor, thank you for your kind words! We're thrilled to have exceeded your expectations and provided you with the best price and rate for your car purchase. It was our pleasure to assist you, and we truly appreciate your business!

July 30, 2023

I was told my car would be ready in 2 weeks but got a call the next day that it was complete, really appreciate the team that got this done. More

by JMS1790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech that worked on vehicle name not on invoice , Michelle Sanchez
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Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your feedback! We're delighted to have exceeded your expectations and delivered your car earlier than expected. Our team is committed to providing efficient and reliable service, and we appreciate your business!

July 30, 2023

Terrel really helped and made sure we left with the car we needed it. Thank you More

by LEYHDITM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Terrel Williams, Gary Dehart
Report | Print
Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your kind words! We're thrilled that Terrel provided excellent assistance and helped you find the perfect car. It was our pleasure to serve you, and we look forward to assisting you in the future!

July 30, 2023

Very friendly and accommodating very easy experience would recommend them to anyone great sales person easy to work with. More

by MCOOKSTER9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Jimenez, Aydin Hamouni, Gary Dehart
Report | Print
Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your kind words and recommendation! We're delighted to hear that you had an easy and enjoyable experience with us. If you or anyone you know needs any further assistance, don't hesitate to reach out. We appreciate your support!

July 30, 2023

Outstanding service! Thank you! Bring back car wash please. Was a nice end of service More

by CHARLTONGIRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
Report | Print
Jul 31, 2023 -

Puente Hills Ford responded

Thank you for your feedback and kind words! We truly value your business and appreciate your suggestion. If there's anything else we can do for you, please let us know. We look forward to serving you again!

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