Back

Puente Hills Ford

City of Industry, CA

4.6
548 Reviews

17340 East Gale Avenue

City of Industry, CA

91748

Directions

By Type

Showing 548 reviews

August 03, 2023

Absolutely amazing, thank you Alfredo Jimenez for making my dream car purchase such a smooth one ! From the moment we walked on the lot he was so genuine and respectful towards my father and I, he knew exa More

by wendyperez0917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Jimenez
Aug 03, 2023 -

Puente Hills Ford responded

The Bronco is a great choice! Glad we were able to help you get behind the wheel. Thanks for trusting us with your automotive needs!

August 03, 2023

Tyrelle was very helpful with our purchase and the financial part the management is great More

by alonaacevedo415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrel Williams
Aug 03, 2023 -

Puente Hills Ford responded

Thank you for your kind words! We're delighted that you had a great experience and our team looks forward to assisting you again in the future.

August 03, 2023

Tis is my 3rd time taking my ford f 250 into the service department , Emmanuel Glock service department representative . I dropped of my Friday afternoon and expressed that i would need it by Tuesday the la More

by ROGER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Glock
Aug 03, 2023 -

Puente Hills Ford responded

Your positive comments are greatly appreciated! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark.

August 03, 2023

Service advisor was very professional and kept me updated on my vehicle. He was also very knowledgeable. More

by RAMOS, JORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Glock
Aug 03, 2023 -

Puente Hills Ford responded

We appreciate your positive feedback! Our team always strives to provide high-quality service and we're delighted it reflected on your last visit.

August 03, 2023

Dealership was clean, normal good dealership, lacking a little on the entertainment. People working at the dealership were very friendly and tentative. More

by DANNYHUERTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco was nice. , Alfonso Alvarez, Aydin Hamouni
Aug 04, 2023 -

Puente Hills Ford responded

Thanks for your kind words. Glad you enjoyed your time on our showroom floor!

August 03, 2023

Aydin was awesome. He helped us get in to a car when no one else would. He got us approved after 5 dealerships turned us down. More

by mooti65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aydin Hamouni
Aug 04, 2023 -

Puente Hills Ford responded

Glad to hear that Aydin was able to provide you with great assistance. We, however, are sad to hear that our other finance team member was not able to provide as great an experience. If you'd be willing to expand on your experience, please reach out.

August 03, 2023

Ken was fabulous. Addressed all my concerns regarding my 2020 Explorer. Very courteous and understanding More

by jhino1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell, Ken Vasquez
Aug 04, 2023 -

Puente Hills Ford responded

Appreciate your kind words. Ken is one of the best!

August 02, 2023

Took my car in and they had it ready the same day. Very personable and knowledgeable. Great experience. More

by jllerenas85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vasquez
Aug 03, 2023 -

Puente Hills Ford responded

Glad to hear you had an awesome experience! Thanks for trusting us and leaving this review!

August 02, 2023

Dennis is my “go to” fleet service guy for all my company vehicle needs. He truly looks out for me & all those other customers that call when. I’m in his presence. More

by RUDY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wiener
Aug 03, 2023 -

Puente Hills Ford responded

Thank you for your superb feedback! Dennis is one of the best -- we’re thrilled that you had a positive experience and we look forward to maintaining this high level of service.

August 02, 2023

Brandan from the financial team was awesome and made it happen. Thank you for everyone on the team who helped make the experience for my dad amazing. More

by 619njk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodolfo Alvarez, Mario Murillo, Alfonso Alvarez, Alfredo Jimenez, Ramiro Vazquez, Aydin Hamouni, Terrel Williams, Brendan Keough, May De La Parra, Adrean Bonillas
Aug 03, 2023 -

Puente Hills Ford responded

Thank you for sharing your experience! We're elated to hear you had a positive interaction with our team and we look forward to serving you and your dad again soon!

...
15
...