Puente Hills Chrysler Dodge Jeep Ram

Bad at first but they fixed the problems I was frustrated because a new hire Jesus sold me a car with missing parts and failed to mention parts were missing and also that the car didn't inclu I was frustrated because a new hire Jesus sold me a car with missing parts and failed to mention parts were missing and also that the car didn't include mats, it was only when leaving with the car is when the new hire Jesus informed me of the missing parts but assured me that those parts "didn't matter" I was furious. Overall Jesus was nice but he lacked knowledge for the business he's in and didn't know much about jeeps. For example when I tried test driving the car it wouldn't start and when I asked him if that was normal he said yes when cars sit for a while, but of course the battery was dead and they then had to send me home in a rental because of his mistake. I became fed up and just asked to speak with BOB the manager and he solved all my problems and put my mind at ease. Although my experience wasn't inetially great because of Jesus, BOB really helped me out and hooked me up with parts and mats. I will return here just for him. Jesus needs to learn a little bit more before he starts selling cars on his own or at least have someone watchinging him. More

Friendly I just bought a Jeep from these guys. Ronald was amazing. It felt more like hanging out with friends. I think the process took longer because we all e I just bought a Jeep from these guys. Ronald was amazing. It felt more like hanging out with friends. I think the process took longer because we all enjoyed the conversation. The whole team was amazing. Will definitely be coming back her when I'm ready for my next car. Definitely out of the way from where I live in Carson, but the process can't be beat. More

Very good customer service Amazing costumer service , 5 stars to the Main Man who helped me , Jhonathan Quevedo. Him & his crew made everything possible , thanks for the great s Amazing costumer service , 5 stars to the Main Man who helped me , Jhonathan Quevedo. Him & his crew made everything possible , thanks for the great service. More

Great Cuatomer service Went in this weekend in hopes of being able to trade in our car and taking home another that we truly liked/loved/needed. Sales person Robert, Matt an Went in this weekend in hopes of being able to trade in our car and taking home another that we truly liked/loved/needed. Sales person Robert, Matt and their supervisor really did help us in making this happen! They were really friendly and really did everything possible to help us with a good deal. Jimmy at Finance also went out of his way to give us a lower APR rate and was able to get us a lower monthly payment!! We are extremely happy with our purchase and the great customer service we received! Thank you guys!!! I definitely recommend to all! You won't regret, they go out of their way to deliver great service. More

Matthew Nieves, Puente Hills Chyrsler. PROFESSIONAL! Salesman; Matthew Nieves at Puente Hills Chevrolet, treated me kindly and thoughtfully. Matthew kept commitments regarding the deal. He also knew how Salesman; Matthew Nieves at Puente Hills Chevrolet, treated me kindly and thoughtfully. Matthew kept commitments regarding the deal. He also knew how to work around ALL the red tape and managers to deliver my new vehicle same day. Matthew kept the deal on the table and if it were not for his presence at the negotiating table I would of walked out the door. Cheers Matthew ! Thank you for a great purchase experience. Respectfully yours, C.O. Lee More

My family and i took two cars home the same night.Great!!! We wanted to trade in our old truck for a new one they helped us in the best way they can. Took 2 cars the same night a little high on monthly payment We wanted to trade in our old truck for a new one they helped us in the best way they can. Took 2 cars the same night a little high on monthly payments but we wanted something expensive so understandable. Thank you for reaching a good payment amount More

Easy process Overall it was a good experience. Matt was really helpful and understood what we need it. The process of changing my old car for a new car was made ea Overall it was a good experience. Matt was really helpful and understood what we need it. The process of changing my old car for a new car was made easy by them. More

No response from internet manager I made an inquiry regarding a new Ram pickup giving the service person all of my information. I had to call twice just trying to get a response and w I made an inquiry regarding a new Ram pickup giving the service person all of my information. I had to call twice just trying to get a response and was told "i'm working on it". After 24 hours or more I told the dealership that their treatment for a new customer was unacceptable and don't bother calling me. More

Awesome Tanks to Jose Cruz for your help.He really help me and make my day;thanks again Jose. I recommend you to all my friends for sure. Tanks to Jose Cruz for your help.He really help me and make my day;thanks again Jose. I recommend you to all my friends for sure. More

Love The Car...but did not get a full tank of gas 🙁 Overall I had a great experience with Ruben he was friendly and helpful he responded to my text and sent me pics of the car before I went in to buy th Overall I had a great experience with Ruben he was friendly and helpful he responded to my text and sent me pics of the car before I went in to buy the car. Carlos was friendly and helpful. The reason why I didn't give 5 stars was because Carlos took it to get washed and put gas. I noticed the car was not washed correctly and they didn't fill up my tank like other dealers do. More