Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram
2015 Challenger Nightmare It was a Sunday in the end of October 2014. I came in to checkout the new Challengers. I was immediately hounded by a salesman and if i was intereste It was a Sunday in the end of October 2014. I came in to checkout the new Challengers. I was immediately hounded by a salesman and if i was interested in purchasing a car right away. I felt pressured. So i drove a 2015 Challenger Sxt full loaded with Ivory and Black Leather. Fell in love with the car. So i decided to make a deal. At first they where very friendly not pushy. Then the deal came through from financing. My salesman was very professional just not the finance department. In the end i drove home in a very sexy 15 Challenger. I fell in love with the car. With in 2 days i received a call that they needed more money than agreed for the down payment of 2100. They needed 4 thousand more. I said i will bring the car back. That they had breached the signed contract. The dealership insisted to just give them a couple days and everything would be fine. Friday of that week after numerous attempts to get a hold of finance and repeated straight to voice mail i went in the dealership after work. Immediately I was hounded by a finance manager. I told them that we had made a deal and i was sticking to my guns. After 2 hours of waiting the finance manager told me to take it home for the weekend. So i did. Then on Veterans day of all days, i am a 8 year Proud Navy Vet, i get a call that they needed 4k or they needed the car back. I said i am coming in to get my trade in back and unwind the deal. The finance manager said give him to three and they would have my Civic Si fully detailed. I went a dropped off the car and filled out the paper work to get my Civic Si back. When my Si was returned to me it was filthy. Look like it had been taken off road. To top that off they threw away my aftermarket rear view mirror and stock shift knob i had in the glove box, and had scuffed one of my aftermarket wheels. I was so angry i just took my car and left. If you want to be pressured to buy a vehicle and don't mind it then go to this dealership. Most of the salesman are friendly but the finance department in very unprofessional and rude. More