Puente Hills Chrysler Dodge Jeep Ram

Great customer service ! Very knowledgeable and overall fast and friendly service. We were explained why it was best to rotate our tires which we did and still left within ! Very knowledgeable and overall fast and friendly service. We were explained why it was best to rotate our tires which we did and still left within an hour! Good job guys! More

Oil change and recall on air bags Customer service was amazing today at the dealership Debbie at service was great very helpful and super friendly, gives us peace of mind that our car Customer service was amazing today at the dealership Debbie at service was great very helpful and super friendly, gives us peace of mind that our car is taken care of by good people and quality work. More

Sam is Great This is the place you want to go to buy your next JEEP. Sam was great and I have never had a salesman go above and beyond. He delivered the Jeep all This is the place you want to go to buy your next JEEP. Sam was great and I have never had a salesman go above and beyond. He delivered the Jeep all the way to Lancaster. The management team really helped out to getting us not only the deal but peace of mind with a great warranty. When I buy my next jeep it will be from Puente Hills. More

Very Satisfied Fair and reasonable transaction. And sales person Matt came to our house to pick up a couple things for the trade in exchange. Totally satisfied. and Fair and reasonable transaction. And sales person Matt came to our house to pick up a couple things for the trade in exchange. Totally satisfied. and a thanks to Bob the sales mgr too. More

New vehicle purchase Friendly sales staff, not over bearing nor pushy. Finance department easy to work with; again not over bearing nor pushy. Facility clean. Inventory go Friendly sales staff, not over bearing nor pushy. Finance department easy to work with; again not over bearing nor pushy. Facility clean. Inventory good. Easy to make an agreeable deal for both parties. More

Excellent Staff was very helpful and detailed. Great service. Provided details and break down of all options and recommendation when purchasing the car. Highly Staff was very helpful and detailed. Great service. Provided details and break down of all options and recommendation when purchasing the car. Highly recommend carlos, super patient and great customer service. More

Oil change Quick, friendly, thorough, Debbie was nice to me. She left me come in early. Had a nice convo with me. She took great care of me Quick, friendly, thorough, Debbie was nice to me. She left me come in early. Had a nice convo with me. She took great care of me More

BAIT & SWITCH! The bait & switch technique is terrible! I came in yesterday trying to purchase not 1 but 2 vehicles! I am saddened by the absolute lack of moral char The bait & switch technique is terrible! I came in yesterday trying to purchase not 1 but 2 vehicles! I am saddened by the absolute lack of moral character displayed by the sales staff. I test drove the purple Jeep Wrangler and told the salesman I wanted to purchase it and hold it. I then test drove a grey Doge Ram dually and told him I wanted it also. When we went inside to write the check for both suddenly the dually was sold! They said they "had others" though but upon looking of course the prices were higher! As for the purple Jeep they of course upped the price even though I printed the price right before going to the store! I'm a good person...I served my country honorably in the US Army. I adopted 6 beautiful kids (most special needs) and now I have custody of an 11 month old I am raising. My karma should be good but this feels REALLY BAD! I do not like the tactics of this sales staff and I am going to make sure everyone knows about this including the DMV. I will take this to court as it is bad advertising and bad sales techniques. More