Puente Hills Chrysler Dodge Jeep Ram

Scheduling process was horrible. Car had to always be left over night even though was told that it would be done by the end of the day. Dropping off the car always took more than 15 Car had to always be left over night even though was told that it would be done by the end of the day. Dropping off the car always took more than 15 minutes even though I arrived few minutes before my appointment time. The wait in general is unacceptable compared to all the past dealerships from other car brands I have had. More

Wait time to be helped takes too long even though I came in earlier than I was suppose to. Vehicle was not fixed on same day. in earlier than I was suppose to. Vehicle was not fixed on same day. More

I was told my advisor has left the dealership during drop-off, but he eventually showed up during my pick-up the next day. drop-off, but he eventually showed up during my pick-up the next day. More

My sales rep Ryan Matthew's and finance manager Mario Sanchez were amazing. I walked out with a better deal than I had hoped for. I'll definitely be back! Sanchez were amazing. I walked out with a better deal than I had hoped for. I'll definitely be back! More

Excellent communication from service representative in a timely manner. Will revisit and request same person. Bravo! timely manner. Will revisit and request same person. Bravo! More

This review is in regards to Vic himself as a customer service rep … he is excellent and has very good communication skills and is on top of things…. As for the actual service department I am not too fond service rep … he is excellent and has very good communication skills and is on top of things…. As for the actual service department I am not too fond of as I will be taking my truck in for repairs for the fourth time for the same issue More

Great customer service. Work was done within time. They should offer customers complimentary car wash. Work was done within time. They should offer customers complimentary car wash. More

Your checker-in was rude not letting me finish telling him my concerns. And as far as the oil change they didn't clean the area, and now I have drips on my driveway. However your van driver was a prince him my concerns. And as far as the oil change they didn't clean the area, and now I have drips on my driveway. However your van driver was a prince, he needs a raise. More

Having my car serviced at Puente Hills Dodge and Ram was a great experience They were very helpful and took care of my cars needs a great experience They were very helpful and took care of my cars needs More