Back

Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.5
821 Reviews

17280 Gale Ave

City of Industry, CA

91748

Directions

By Type

821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

June 06, 2022

fast friendly service! they took my jeep and had it back to me very soon. and even washed it! More

by stevieapollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Neal
Jun 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

It's great to hear your appointment went well! Thank you for choosing Puente Hills!

June 06, 2022

After receiving text my car was complete, I waited 35 more minutes to get my car. I needed to hunt up a rep. More

by JEENIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown , Joe Piane, Alvin Neal
Jun 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so sorry to hear of any inconvenience during your appointment. We appreciate your patience, and we hope to have the opportunity to work with you again in the future. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

June 06, 2022

Fast reliable friendly customer service i will recommend to friends and family. Definitely will come back. More

by laramiguel9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Neal, Ruben Naranjo, Ted Anchondo, Matt Hwang
Jun 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback! We're glad your visit went smoothly!

June 06, 2022

Debbie was Awesome and good help. Explained everything that my car needed and walked me through it thank you 😁 More

by MAURICEMAJANO385
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
Jun 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so happy to hear that Debbie was able to go above and beyond! Thank you for sharing your kind review!

June 05, 2022

No me gustó que me cobraran más del precio sugerido por el fabricante, creo que es aprovecharse de la necesidad del comprador. More

by WILLIAM_ABM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Rojas
Jun 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Gracias por su observación . Me disculpo sinceramente y quiero trabajar con usted para corregir esta situación. Tomamos seriamente sus preocupaciones y queremos mejorar . Sinceramente, Josh Story, Director General, 626-626-2000, J.story@puentehillscdjr.com

June 05, 2022

I did a vehicle recall service with them. Their serv was very good, and I was very satisfied. More

by zgq100
Recommend Dealer
Yes
Employees Worked With
Joe Piane, Richard Landeros, Carlos Tirado, Ruben Rojas, Brittany Aranda, Alvin Neal
Jun 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

It's great to hear that your appointment went smoothly! We appreciate your positive review!

June 05, 2022

Great service all the time I go for service to my jeep at the puente hills dealership More

by gabe.cedeno.1800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deberah McGill
Jun 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so happy to hear that you were satisfied with your appointment! We're glad we could help!

June 05, 2022

They were very professional and enthusiastic, and very nice to recommend charger to me haha More

by XIANGYANG8616280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex , Joe Piane, Richard Landeros, Carlos Tirado, Ruben Rojas, Brittany Aranda, Alvin Neal
Jun 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive review! We're so glad you had a great experience!

June 04, 2022

Has not called me back in 2 weeks not good service I’ve called 3 times and left multiple messages More

by irissdiaz17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Ramirez
Jun 06, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We'd like to sincerely apologize for any delays in communication. We appreciate your patience as we work to provide the best possible service. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

June 04, 2022

This dealership has done nothing but cause me problems! Even when it comes to something as simple as renewing my registration! The old finance manager made false promises and this dealership has been nothi More

by Vargas0425.av
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy
Jun 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We sincerely apologize for any miscommunication during your visit. If there is anything else you'd like to share about your experience, please don't hesitate to reach out. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

Jun 07, 2022 -

Vargas0425.av responded

Ok let’s talk about this guy “Jimmy” that was your” finance manager “ who promised free oil changes for the life of the deal on a 2017 Ram Ecodiesel who failed to deliver ! Every single time I went in I would have to go to his office to avoid a $250.00 oil change. I’ll give him this , besides the inconvenience of having to “beg” someone to make my deal right , he would always get it done. Now it turns out he’s no longer working there, what does that mean for me ? I’m xxxx out of luck!!!! This dealership is corrupt and even when I’ve gone in to get a “software update “ my only question was “ what got done sir ?” Out of 6 mechanics” not one could tel me what the update actually did . Truly u happy customer , the sad part is that my little brother bought a truck there as well and was duped the same way . Pls stay away

...
68
...