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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.5
821 Reviews

17280 Gale Ave

City of Industry, CA

91748

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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

June 24, 2022

Be responsible and explain in detail Reliable credit quality assurance Good service i like talking to them More

by CHENGQI1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , Carlos Tirado, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Jun 27, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram

June 23, 2022

Christopher was polite but found out the services were not completed after taking the car home. More

by schoolislandlaura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours. We're sorry to hear we didn't fully hit the mark this time. Please don't hesitate to reach out if we can ever be of further assistance!

June 23, 2022

Good service car was good at the end but had to request double inspection in order for my car to be checked throughly was not happy about that. Over all Chris was helpful to apply for a payment plan. I wou More

by BIRIDIANAPEREZ40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of these people helped me
Jun 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

June 23, 2022

Puente Hills Chrysler Dodge Jeep RAM Dealer has a great customer service and I will recommend it to everyone. I bought a Jeep Gladiator in 2020 and I’m satisfied with my purchase. I found a rear axle fluid More

by ISRAELFRANCO67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado, Alvin Neal, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Jun 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

June 22, 2022

Great customer service, very professional and very courteous. And the wait time was under an hour More

by JABBERS912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 23, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

June 21, 2022

I went to do the oil change and I took a coupon for $124 and the dealer refused to used that coupon for doing the oil change they offered me a $65 dollars discount instead so I need to pay $255 for the oil More

by satsix569
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Jun 23, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

June 21, 2022

Upfront cost and time estimate. Finished early and I get to enjoy drving my car again. Thank You! More

by thatthingufear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 23, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

June 21, 2022

The Service was great and fast. Everyone was very polite. Waiting area was great also. More

by mstaceyvel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado, Alvin Neal, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Jun 23, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

June 20, 2022

Fast and friendly service. I was in and out in less than 1 hour for a oil change More

by hawk7530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here at Puente Hills Chrysler Dodge Jeep Ram. Please do recommend us to your friends and family!

June 19, 2022

My experience was good; everything was scheduled in time, the telephone information was good. and theri feedback and explanations also More

by MARCO.STEMMLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Neal
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Marco, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram!

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