Back

Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

2.9
823 Reviews

17280 Gale Ave

City of Industry, CA

91748

Directions

By Type

823 Reviews of Puente Hills Chrysler Dodge Jeep Ram

June 20, 2022

Fast and friendly service. I was in and out in less than 1 hour for a oil change More

by hawk7530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here at Puente Hills Chrysler Dodge Jeep Ram. Please do recommend us to your friends and family!

June 19, 2022

My experience was good; everything was scheduled in time, the telephone information was good. and theri feedback and explanations also More

by MARCO.STEMMLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Neal
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Marco, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram!

June 19, 2022

The experience was great. Took a little longer than expected but the team was great at keeping me updated. They do a great job of following up regarding upcoming service neede More

by darichards77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2022

friendly, quick, clean, I waited in the waiting room and the service was very quick More

by dad929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

June 17, 2022

Staff was really helpful, friendly, and gave a welcoming vibe. Service was quick, and easy. More

by ntorr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle! We greatly appreciate this feedback and look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

June 17, 2022

Regarding the service department, they have the best customer service. They always make me feel like a VIP. More

by CHESIRECAT8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

June 17, 2022

My experience from the beginning making the phone call to Puente Hills was great. I had the opportunity to speak with Ruben Cacho and he was very helpful and patient with me. I had a very specific request in More

by gbanks401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cacho, Albert, Mario
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

June 17, 2022

Everything was great! Chris helped me so much and the wait time was super quick. I will be returning for any future needs to this delarship More

by mrecendes24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

June 17, 2022

Puente Hill Jeep really helped in choosing a new Jeep. I love it! They gave me the best deal and I will forever be a customer! Thank you and I will definitely come back again! More

by JAMIEVILLEGAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris. I’m sorry I never got his last name, Carlos Tirado, Alvin Neal, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

Jun 20, 2022 -

JAMIEVILLEGAS responded

You are very welcome and I can’t wait to come back in for my retirement vehicle!!! 😂😂😂

June 16, 2022

Take me a while waiting for the update until I reached out to them. I needed to leave the car at the dealer overnight. I was told that I will be contacted in the morning but never did. I had reach out aga More

by hungchi1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jun 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

...
64
...