Puente Hills Chrysler Dodge Jeep Ram

Service took over 2 hours even with an appt. Was not even notified when my car was done. Waited an extra 30 min for nothing Was not even notified when my car was done. Waited an extra 30 min for nothing More

It was really the best service I’m had with my car they were fast it didn’t take long and I will satisfy with all the work 100% were fast it didn’t take long and I will satisfy with all the work 100% More

Great customer service from Buster. Always delivers on time. Very reliable and knowledgeable about his product and if he doesn’t know an answer to a question I have, he does the researc Always delivers on time. Very reliable and knowledgeable about his product and if he doesn’t know an answer to a question I have, he does the research and always call back with an answer. More

They are friendly and helpful and I recommend place to everyone but when it corto the appointment seems that they can’t find it in the system thank you everyone but when it corto the appointment seems that they can’t find it in the system thank you More

Very friendly and always have me truck ready when they say it will be ready say it will be ready More

Time estimate was 2 hours for wheel alignment. Took 4 and could not get it right... Took 4 and could not get it right... More

Good seller but need too much time. He said 20-30 min but I waited 90 min. He said 20-30 min but I waited 90 min. More

When I brought my car in for the service, I told the CSR that I'd like to use my Jeep Wave® membership benefit which provides a one-day rental car since the service of my car would take more than 6 hours. T that I'd like to use my Jeep Wave® membership benefit which provides a one-day rental car since the service of my car would take more than 6 hours. The CSR arranged a one-day rental for me from nearby Enterprise Rent-a-Car, and told me I need to pay for the rental out of my own pocket first, but he would send me a reimbursement voucher and form so that I can get car rental cost reimburse by Jeep. When I picked up my vehicle the next day morning, I even reminded the CSR to not forget sending me the voucher and form so that I can apply for reimbursement from Jeep, but he never send over any voucher form or coupon for future use, except emails asking me to give rating, so here I am. The reason I'm still giving a 3 star because the service of my vehicle was completed on time. More

They never know what is going on with your car's repairs. Take long time to answer your call and then put you on hold until you get tire of waiting and decide to hang up because they forgot they told you to Take long time to answer your call and then put you on hold until you get tire of waiting and decide to hang up because they forgot they told you to wait. More

I am really happy they helped me with my new vehicle they are extremely helpful and thoughtful with their customers this is the first time a dealer helped me the workers are very polite thanks guys l really are extremely helpful and thoughtful with their customers this is the first time a dealer helped me the workers are very polite thanks guys l really appreciate it 😀 More