Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
Filter Reviews by Keyword
By Type
821 Reviews of Puente Hills Chrysler Dodge Jeep Ram
If I could get something lower, I would give them that. I don't know how many people must be getting ripped off by this dealership and the person Debrah who was my service advisor. I don't know how many people must be getting ripped off by this dealership and the person Debrah who was my service advisor. More
I would recommend the service center but would let them know to manage their phone rather than expect proper customer service. I was bothered that I was not informed in person that my car was ready. Whic know to manage their phone rather than expect proper customer service. I was bothered that I was not informed in person that my car was ready. Which, lead to me waiting an extra 30 minutes. More
Poor communication - regarding issues, duration and amounts. Slow (days longer than committed). Misdiagnosed brakes - said I needed new front brakes (which had just been replaced, and said my rear bra amounts. Slow (days longer than committed). Misdiagnosed brakes - said I needed new front brakes (which had just been replaced, and said my rear brakes were fine (another dealer showed me a week later that the pads were grinding on the discs. only dealer I have been to in ten years that did not wash the car. More