![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
Filter Reviews by Keyword
By Type
821 Reviews of Puente Hills Chrysler Dodge Jeep Ram
One of the two items I brought my Jeep in for was addressed on my invoice papers. My Jeep just turns off completely at a stop, shifts out of gear. Happened several times last week. Then this week aft addressed on my invoice papers. My Jeep just turns off completely at a stop, shifts out of gear. Happened several times last week. Then this week after driving my truck to the store my truck wouldn’t start. Only issue noted on my invoice was I brought in for battery problem. I spoke to them about it and I had to call several times to have them note my account that I had trouble with the car shutting off at a top. It’s not cycling down like normal at a stop but completely turning off and shifting out of gear. I want my records noted for what I brought it for so that if I continue to have problems after my warranty that it it noted I had a problem prior to going out of warranty. It was very difficult getting anyone to help me. Left several messages and manager didn’t seem to care about my problem. No loaner program at this location either. That’s a huge bonus for people working and needing repairs. More
Brought vehicle in for alignment. When I got there they said alignment machine was broken. Got and oil change since I already drove 20 Miles to get there. Not happy When I got there they said alignment machine was broken. Got and oil change since I already drove 20 Miles to get there. Not happy More
Extremely disappointed. I purchased a car last week and discovered that the front two windows don't work at all. I have been calling, getting transferred, leaving messages, I purchased a car last week and discovered that the front two windows don't work at all. I have been calling, getting transferred, leaving messages, etc. without any response. I have currently been on hold for an hour and will need to give up because I need to continue my work day. I had trusted that they were telling the truth when they said the car had been inspected, but this obviously was not the case. Very poor customer service and apparently there's a lack of integrity More
I had recently gone to this dealership for some service on my charger, everyone here was very helpful. Highly recommend on my charger, everyone here was very helpful. Highly recommend More