Back

Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

2.5
824 Reviews

17280 Gale Ave

City of Industry, CA

91748

Directions

By Type

824 Reviews of Puente Hills Chrysler Dodge Jeep Ram

July 18, 2022

Time is important. When on the way home you do not want to take a U-Turn after vehicle has been serviced. But if it does happen the staff knows how to follow-up. Probl More

by JUMPINJERRY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Whole staff, Robert Gillam
Jul 19, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you, Jerry! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

July 18, 2022

5 Star sales team. Awesome!! 5 Star finance team. Sheer Greatness!! 5 Star Service team. Most High Quality!! Thx Guys!! More

by GRACENA835
Recommend Dealer
Yes
Employees Worked With
Chris Gordon - service, Ted Anchondo
Jul 19, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, Grace! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

July 16, 2022

First very friendly and welcoming they helped me make sure I got the exact car I wanted More

by ERICKLEDESMA55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

July 16, 2022

The staff were very courteous and took very good care of my truck even though they were performing some recall work at no charge. More

by louis_bustos
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

July 15, 2022

First tim to this place. Good service. Nice employee . Fast response. Employee Chris did great job More

by ray80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you, Ray! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2022

Get my dream vehicle with the help of Mateo and Chris. Really appreciate!! I've recommend this dealer if you want a nice dodge. More

by hanyusun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado, Alvin Neal, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

July 15, 2022

Debbie is the best! Even without an appointment the service department will take care of you and get you in and out so quickly. Very happy with them... More

by brenda1lee2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie McGill is the best!
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle! We greatly appreciate this feedback and look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

July 15, 2022

Muy mal servicio tuvieron mi carro por casi un mes y me traían a puras mentitas no pudieron solucionar me lo de un carro de renta me isieron perder de trabajar por ir a recoger el carro cuando nisiquiera l More

by ELARTESANO40
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Gillam
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience and want to assure you we take your concerns seriously. Please call or email when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

July 15, 2022

This service center needs a lot of work. Difficult to get a hold of the service advisors. The service manager is a jerk. The relationship with enterprise is suspect. The only employee whom I More

by A V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris. The service manager, forgot his name.
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please call or email when you have a moment so that we can make sure your concerns are addressed. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

July 14, 2022

Great customer service. Deborah was helpful and made it easy and fast. I was very pleased with my appointment and at this location More

by etorres1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah
Jul 15, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We’re thrilled you enjoyed your experience with our team! Thanks for leaving the positive review, we hope to see you again.

...
58
...