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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
821 Reviews

17280 Gale Ave

City of Industry, CA

91748

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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

July 20, 2022

The service department is very attentive and helpful. The appointment department is done in a timely matter. More

by ivonne2756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We always aim to deliver an exceptional experience to our guests, and we're glad to hear our team delivered. Please don't hesitate to reach out if there is anything else we can assist you with!

July 20, 2022

Your price for an oil change was too outrageous. We are retired and live on a budget. That is robbery. More

by billy.izzy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Jul 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Billy, thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole and hope you will consider speaking with us further. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

July 20, 2022

Service was great, fast and professional. Everything was done in a timely manner. Five star service. More

by GCASTILLO1620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jul 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Your comments keep us motivated and working hard for all our guests! At Puente Hills Chrysler Dodge Jeep Ram, we value our customers and we look forward to seeing you on your next visit. Take care!

July 19, 2022

Never answer my phone call, and remain busy? Just call for regarding my car status. If service director or manager Robert, or whoever worked on my car service advisor,or GM Josh, please reach me More

by Di23
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Gillam
Jul 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

July 19, 2022

Michael is a very good service person. He listens to the client and gets the job done More

by LIL3JAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Jul 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

July 19, 2022

The service I received here was fast, courteous and professional. They took care of me in a few hours whereas a bigger dealership wanted me to wait for DAYS....WITHOUT A CAR!!! NO WAY.!! This is my More

by elisa.bravo72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Jul 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle! We greatly appreciate this feedback and look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

July 19, 2022

Michael thoroughly explain my car service history because I had forgotten, very helpful. sounded knowledgeable all and all good people person. More

by ARTEMISAPEREYRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

July 18, 2022

Time is important. When on the way home you do not want to take a U-Turn after vehicle has been serviced. But if it does happen the staff knows how to follow-up. Probl More

by JUMPINJERRY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Whole staff, Robert Gillam
Jul 19, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you, Jerry! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

July 17, 2022

5 Star sales team. Awesome!! 5 Star finance team. Sheer Greatness!! 5 Star Service team. Most High Quality!! Thx Guys!! More

by GRACENA835
Recommend Dealer
Yes
Employees Worked With
Chris Gordon - service, Ted Anchondo
Jul 19, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, Grace! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

July 16, 2022

First very friendly and welcoming they helped me make sure I got the exact car I wanted More

by ERICKLEDESMA55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Jul 18, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

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