Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram
The staff at service were very polite! They also offered another service for my jeep to rotate my tires! There was also a man that came looking for me because I forgot to give him my wheel They also offered another service for my jeep to rotate my tires! There was also a man that came looking for me because I forgot to give him my wheel lock! They went above what they needed to do! More
Brought our 2022 Pacifica in for service on Friday afternoon, due to battery(s) problem. I was told they would not be able to work on it until the following week. Surprisingly, I got a call Saturday afternoon, due to battery(s) problem. I was told they would not be able to work on it until the following week. Surprisingly, I got a call Saturday afternoon saying they replaced the batteries and it was ready for pick up. Great, five stars! Picked up the van and my wife realized her screen was blank and would not turn on. Took it back and the delivery driver claimed it was working when he gave it to us. The service writer told us to bring it back Monday or leave it, because she didn't know how to fix it. I did a quick Google search. At the direction of the info I discovered on Google, performed a rest. Problem solved. Minus one star for the apparent dishonesty of the delivery driver. It could not have been working because it needed to be reset after the battery change. More