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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
821 Reviews

17280 Gale Ave

City of Industry, CA

91748

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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

August 24, 2022

Very professional with excellent staff. They diagnosed the problem and repaired it within an hour. More

by valdivia0275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

August 24, 2022

The tech was very kind, friendly and took care of me right away. I was done in under an hour. I love that. Thank you. He was great from the beginning. You need to get people like him. More

by ARCY1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the tech that helped me was Chris, but not sure, sorry. , Robert Gillam
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

August 24, 2022

Very professional and courteous service staff. They’re attentive to your needs and have excellent customer service skills. More

by jroxf99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

August 24, 2022

The service is excellent but the cost is not competitive. I just want to let the dealer know that your vehicle service should be more price competitive. Puente Hills Chrysler Dodge: Transmi More

by yungduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buster is the best!, Josh Story, Robert Gillam
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for explaining your experience to us. We appreciate your review and thank you for letting us know how we are doing!

Aug 25, 2022 -

yungduc responded

Again, thanks for the great experience with Puente Hills Chrysler Dodge.

August 24, 2022

Very helpful diagnosed the check engine light as a emissions hose that had blown loose due to a engine misfire. More

by monkeypuzzle33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

August 23, 2022

Good customer service, but the labor charges were a bit higher than expected. Thank you. More

by eddycruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah McGill
Aug 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

August 23, 2022

The service person I deal with is the best. She's friendly, helpful and a positive person to deal with. More

by SUKANUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deberah McGill
August 23, 2022

Worst dealer I've ever been Everyone has attitude no help and they treat you like you are a thief More

by TLALOCYYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy, Carlos Tirado, Josh Story, Ted Anchondo
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

While we appreciate your feedback, we’re sorry if your experience as a whole could have been better. If you are open to it, please take a moment to reach out so that we can discuss your visit. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

August 21, 2022

Great service always. My vehicle always gets taken care of in a fast amount of time. More

by 03SCMACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for sharing your review with us! We're so glad your appointment went well!

August 20, 2022

No communication at all did not keep you updated it nothing at all bad service More

by NATALI.TORRES2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alvin Neal
Aug 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We'd like to apologize for any delays in communication during your appointment. We always want our customers to feel well-informed about the status of their vehicle, and we hope to have the chance to provide you with excellent customer service going forward. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

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