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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
822 Reviews

17280 Gale Ave

City of Industry, CA

91748

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822 Reviews of Puente Hills Chrysler Dodge Jeep Ram

August 24, 2022

Mala experiencia creo me vendieron un auto limon y ahora no quieren hacerse cargo de la reparación More

by ramirop38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Aug 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

Aug 26, 2022 -

ramirop38 responded

Just want to know what I need to do for fix all problems in my new truck

August 24, 2022

Very professional with excellent staff. They diagnosed the problem and repaired it within an hour. More

by valdivia0275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

August 24, 2022

The tech was very kind, friendly and took care of me right away. I was done in under an hour. I love that. Thank you. He was great from the beginning. You need to get people like him. More

by ARCY1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the tech that helped me was Chris, but not sure, sorry. , Robert Gillam
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

August 24, 2022

Very professional and courteous service staff. They’re attentive to your needs and have excellent customer service skills. More

by jroxf99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 26, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

August 24, 2022

The service is excellent but the cost is not competitive. I just want to let the dealer know that your vehicle service should be more price competitive. Puente Hills Chrysler Dodge: Transmi More

by yungduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buster is the best!, Josh Story, Robert Gillam
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for explaining your experience to us. We appreciate your review and thank you for letting us know how we are doing!

Aug 25, 2022 -

yungduc responded

Again, thanks for the great experience with Puente Hills Chrysler Dodge.

August 24, 2022

Very helpful diagnosed the check engine light as a emissions hose that had blown loose due to a engine misfire. More

by monkeypuzzle33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

August 23, 2022

Good customer service, but the labor charges were a bit higher than expected. Thank you. More

by eddycruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah McGill
Aug 24, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

August 23, 2022

The service person I deal with is the best. She's friendly, helpful and a positive person to deal with. More

by SUKANUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deberah McGill
August 23, 2022

Worst dealer I've ever been Everyone has attitude no help and they treat you like you are a thief More

by TLALOCYYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy, Carlos Tirado, Josh Story, Ted Anchondo
Aug 25, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

While we appreciate your feedback, we’re sorry if your experience as a whole could have been better. If you are open to it, please take a moment to reach out so that we can discuss your visit. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

August 21, 2022

Great service always. My vehicle always gets taken care of in a fast amount of time. More

by 03SCMACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Aug 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for sharing your review with us! We're so glad your appointment went well!

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