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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
822 Reviews

17280 Gale Ave

City of Industry, CA

91748

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822 Reviews of Puente Hills Chrysler Dodge Jeep Ram

November 03, 2022

Your dealership was charging me very expensive you guys are ripoffs very bad service never recommended More

by SILVIATORRES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Anchondo
Nov 08, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

November 03, 2022

Alberto very bad service and info. .he hide the important info about the finance very bad More

by ARTVAZ08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Tirado, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam, Robert Nembhard
Nov 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are extremely sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want to hear all about your concerns and address them in the most suitable way. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

November 01, 2022

Prompt fast service, I didn’t make an appointment and it was still fast to get my car in and out, they took care of everything, thank you More

by EC4U2SEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Nov 02, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

November 01, 2022

Debbie and Chris were extremely helpful . Great Fast Service . Very Knowledgeable and Great People Skills . Thank You guys so much More

by CARLOS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Nov 02, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

November 01, 2022

My Jeep Sahara WRANGLER 4xe salesman, Omar Hamas was THE VERY BEST! Ted Achondo, Louis, Tommy & Mario were also VERY HELPFUL! I AM HAVING A BALL! I AM JUST HAVING THE TIME OF MY LIFE! I AM JUST DRIVING ALL More

by BELLEMICHELLE6976
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hamas is THE VERY BEST car salesman! Ted Anchondo! Louis , Tommy & Mario were also VERY HELPFUL! , Josh Story, Ted Anchondo
November 01, 2022

I had to bring my vehicle back after they had fixed the fuel pump, after having to wait 3 months for the part to come in l, because the check engine light came on after I left the parking lot. They told me More

by DENNISCHASER2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Debra McGill
Nov 04, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are extremely sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want to hear all about your concerns and address them in the most suitable way. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

October 31, 2022

Service center does not communicate with its customers. Will not be back. Left several messages no call back. Had to drive over to see service manager. More

by sam
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Gillam
Nov 02, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

October 31, 2022

No communication from sales representative, manager didn’t care, bad attitudes, no one answers the phone or listens tho their messages. No one knew when my car would be ready until i showed up to the l More

by gaby3vaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gordon, Carlos Tirado, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam, Robert Nembhard
Nov 02, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

October 28, 2022

I have purchased two cars there within the last 3 years and always have had excellent service More

by LASARAH53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Anchondo
Oct 31, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Your comments keep us motivated and working hard for all our guests! At Puente Hills Chrysler Dodge Jeep Ram, we value our customers and we look forward to seeing you on your next visit. Take care!

October 28, 2022

Going to this dealer ship was an amazing experience, they gave me every detail about the car, met my needs and expectations. All the employees were so kind and respectful. More

by VANREN17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Gabriel, Carlos Tirado, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Nembhard
Oct 31, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

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