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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
822 Reviews

17280 Gale Ave

City of Industry, CA

91748

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822 Reviews of Puente Hills Chrysler Dodge Jeep Ram

November 09, 2022

My service advisor Debbie was so helpful! She made everything easy to understand and had me out within the hour. So glad I had Debbie ! More

by MARIAC128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Nov 10, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

November 09, 2022

My service adviser Nathan always keep me posted on the repair status Shuttle service is also very good , not much of waiting around More

by schen1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 11, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

November 08, 2022

That was the worst service I've ever had. I'm never going to the Puente Hills service again and also purchasing of the car. Your service center was not entirely honest. I'm trying to talk t More

by admin19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Nov 09, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

November 07, 2022

The Service advisor or Utility helper can't be found. I Was waiting for @least 25 minutes and i wasn't even help for a simple oil change service or what els service i needed. More

by BENDEVERA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Nov 09, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

November 06, 2022

I was a walk in that day and they helped me right away, everyone was very helpful. I am very satisfied with the service. More

by ALEXMALATE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
Nov 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

November 04, 2022

BAD SERVICES . WHEN YOU SIGN THE CONTRACT THEY SAY ONE THING AND WHEN YOU ARRIVE FOR SERVICE THEY TELL YOU ANOTHER THING. More

by caceres75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FINANCIAL DEPARTMENT
Nov 08, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

While we appreciate your feedback, we’re sorry if your experience as a whole could have been better. If you are open to it, please take a moment to reach out so that we can discuss your visit. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

November 04, 2022

Second time being at the dealer and can't get my wagoneer fix at this point I'm about to take it More

by marcobernal3268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dabi
Nov 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience and want to assure you we take your concerns seriously. Please call or email when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

November 04, 2022

Our advisor, Debbie, was very helpful during our oil change visit. She worked with us on a misunderstanding with a package that I purchased and made the visit pleasant. My wife took my car in to get an More

by snapcrackle89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie 5 stars
Nov 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

November 04, 2022

I had bought a lot vehicles at puente hills, this last time I was expecting better interest rate, lower down pmt. More

by Z.OLGA634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adom you sales person he’s very nice and tries his best helping you., Robert Gillam
Nov 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here at Puente Hills Chrysler Dodge Jeep Ram. Please do recommend us to your friends and family!

November 03, 2022

Dealer and staff great. Thank you for your business. Better deal here than my home GMC dealership. More

by ErikaR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 04, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

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