Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
822 Reviews
Call Dealership (626) 709-3217

17280 Gale Ave

City of Industry, CA

91748

Directions

By Type

822 Reviews of Puente Hills Chrysler Dodge Jeep Ram

December 12, 2022

Buster is experienced and knowledgeable. He answered all my questions and was very friendly and professional. More

by rae0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buster Torres
Report | Print
Dec 13, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to working with you again here at Puente Hills Chrysler Dodge Jeep Ram!

December 12, 2022

Best customer service and got my vehicle fix in least time as they promised me. More

by joeyluis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Dec 13, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2022

Worst experience ever. Our Jeep sat in shop for 11 days for nothing. 3rd time More

by JESSEGUER8259290
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of service dept, Robert Gillam
Report | Print
Dec 14, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

Dec 14, 2022 -

JESSEGUER8259290 responded

What is there to discuss?? Your dealership had my vehicle 3 times for over 12 days total and nothing was done to it to correct issue. Received lie after lie daily. Nobody even tried to rectify the issue. Not even GM of service

December 09, 2022

Excellent service Super professionals Nice and clean I love it Free coffee Everything on time More

by salbarajas75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Dec 12, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram

December 09, 2022

Last time I will go to this Dealership. .. I have been going here for more then 5 years and its seems to get worse every time. I am not sure why I would continue to go here but that will not More

by lakerdave32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gillam
Report | Print
Dec 13, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience and want to assure you we take your concerns seriously. Please call or email when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

December 09, 2022

This is a great dealership. I would highly recommended it. Thanks for the great service! More

by palomacorona27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Dec 12, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

December 08, 2022

The service was very expensive. I ended up buying the parts needed and got it fixed. More

by FLWILLIAMS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Tirado, Robert Gillam
Report | Print
Dec 09, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

December 08, 2022

They always got back to me quickly and answered any questions I had. Agreed on a price out the door prior to coming in and left paying exactly that. Hassle free easiest car transaction I've ever had, w More

by Vicente
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado, Josh Story, Ruben Naranjo, Ted Anchondo, Matt Hwang, Robert Gillam, Robert Nembhard
Report | Print
Dec 09, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you, Vicente! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2022

Very friendly employees that attempt to get you the best deal possible on the vehicle you want More

by STEPHANIE_W13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adom Jiao
Report | Print
Dec 09, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

December 06, 2022

Todos a la altura muy amables y toda la información necesaria muy satisfecha del servicio More

by LOPEZMAG679
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick.jaime., Carlos Tirado, Josh Story, Matt Hwang, Robert Gillam
Report | Print
Dec 07, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

1
...
33
34
35
...
83