Back

Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
822 Reviews

17280 Gale Ave

City of Industry, CA

91748

Directions

By Type

822 Reviews of Puente Hills Chrysler Dodge Jeep Ram

December 21, 2022

Great service. Rep did a great job and followed up as well. Thank you for that More

by AOLIV004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Dec 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

December 19, 2022

Service rep courteous, professional, and honest. Also took my time nto consideration and was knowledgeable. More

by jespino91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Dec 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

December 17, 2022

Went in to a purchase a jeep wrangler. Salesman Eric and the sales manager were great.what made this a horrible experience was the finance manager he doesn't know what no means. Kept me th More

by franksandoval45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric
Dec 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

December 16, 2022

Bad customer service. Service manager did not call back when promised and did not return calls when left a voice message. Phone rang endlessly and only the cashier would More

by lana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ramirez
Dec 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are very concerned by this review, and hope you will provide us with the opportunity to learn more about your experience. Please call us when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

Dec 21, 2022 -

lana1 responded

We received a called from the service manager and have received an explanation

December 16, 2022

All I can say is that I was really impressed with the service provided my Mr. Michael Ramirez. He got me taken care of right away. I appreciate the help since I am a Disabled Veteran. I will definitely b More

by robperez7568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez Service Department
Dec 19, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

December 16, 2022

Puente Hills Jeep never seems to disappoint, their work and customer service always do their best. More

by rodrigoper93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Mcgill
Dec 19, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

December 16, 2022

SORRY, REALLY SUCKS RIGHT NOW. COUPLE YEARS AGO IT WAS GREATTTT. DONT KNOW WHAT HAPPEN. I THINK JUST SHORT ON WORKERS. DON'T KNOW ROBERT GILLAM. More

by DAKOTAKID1943
Recommend Dealer
No
Employees Worked With
Robert Gillam
Dec 20, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

December 15, 2022

Service was great. Nathan in service department did an excellent job. He made sure my needs were taking care of in a timely matter and didn’t sell me on more then was n More

by acostamarco79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Service Department)
Dec 16, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2022

It was great. They took care of me, and it was quick. 100% recommend. Thank you. More

by isa935224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Dec 16, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

December 13, 2022

Very quick to perform the service I needed, and friendly staff in the early morning. More

by djsaenz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Dec 14, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

...
33
...