Puente Hills Chrysler Dodge Jeep Ram

It was my first time here, greeted right away and it was an easy process. an easy process. More

Great customer service by everyone I came across very helpful and knolwdeable. Very pleased and will definitle will go back. helpful and knolwdeable. Very pleased and will definitle will go back. More

In general, the service was good, and I had no problem dealing with all the team that service my car. I still visit the dealership for general questions regarding my car. dealing with all the team that service my car. I still visit the dealership for general questions regarding my car. More

The service was great. The technician informed me as to what he did to the car. The technician informed me as to what he did to the car. More

Your customer service is horrible. No one picks up the phone after I drop car off. I will not be returning after years of service there. Big mistake Dodge No one picks up the phone after I drop car off. I will not be returning after years of service there. Big mistake Dodge More

Service dept needs to answer their phone and stay in contact with the customer cars finally fixed.though. contact with the customer cars finally fixed.though. More

The service was completed in the most INEFFICIENT way possible. They were short-handed so they didn't meet their deadlines. POOR communication, poor customer service. I will NEVER go back to this dealer possible. They were short-handed so they didn't meet their deadlines. POOR communication, poor customer service. I will NEVER go back to this dealer again! More

Service was completed efficiently and in a timely manner. Vehicle was ready for pick-up earlier than anticipated Vehicle was ready for pick-up earlier than anticipated More

I've been dealing with the same issue for over a year. I've gone through 3 service managers and service is still not completed. Every time I go there is like starting from scratch. Nobody knows. Car I've gone through 3 service managers and service is still not completed. Every time I go there is like starting from scratch. Nobody knows. Car is under warranty yet I had to pay $2000+ with the last repair in rental fees since they took a month to do the repair. I love jeeps but because of this, this might be my last one. More

Very poor communication skills. They make promises they can’t keep. They don’t answer their phones and when they finally get back to you they give you the run around or they say the They make promises they can’t keep. They don’t answer their phones and when they finally get back to you they give you the run around or they say they’re gonna call you back with answers but they don’t. I’ve had these same problems every time I’m come to this dealer. It’s one of the closest ones to me. I will drive out of my way to go somewhere for better customer service rather than the convenience of this dealer being closer to me. Will no longer do business with them. More