Puente Hills Chrysler Dodge Jeep Ram

problem not solved after a new engine was put in, after pick up engine began to smoke, someone forgot to tighten a clamp on a antifreeze. pick up engine began to smoke, someone forgot to tighten a clamp on a antifreeze. More

Awesome service fast and budget friendly was in and out with no complications highly recommended this place with no complications highly recommended this place More

Horrible! Truck was in for two weeks and never touched it and never was able to get ahold of my service rep. Finally had to pick it up and go to another dealer Truck was in for two weeks and never touched it and never was able to get ahold of my service rep. Finally had to pick it up and go to another dealer. Very poor customer service More

Very nice service staff, clean and organized inside, as well as clean and hygienic bathrooms well as clean and hygienic bathrooms More

It worked out very well, the dealership was very professional and helpful. I will be back. professional and helpful. I will be back. More

I have been to other CDJR dealerships and the service was terrible. Michael did a great job with the handling of my vehicle and the communication was accurate and on time. Definitely coming back to this pl terrible. Michael did a great job with the handling of my vehicle and the communication was accurate and on time. Definitely coming back to this place if need be. Great job! More

The Service Advisor was very incompetent. He did not fully understand what the problem was. this gave the machinic looking for the wrong problem, it took 4 days to come up with a solution. He did not fully understand what the problem was. this gave the machinic looking for the wrong problem, it took 4 days to come up with a solution. More

Went for a mechanical problem , first of all somebody approach me ask me questions about the car, and he wasn’t the person that was supposed to ask me a question and then the lady approached me and asked approach me ask me questions about the car, and he wasn’t the person that was supposed to ask me a question and then the lady approached me and asked me a few questions and he don’t. She didn’t know what she was doing. I guess she was new, but she didn’t know what she was doing at all., at the end of the day they say that my insurance expire and whatever and what’s wrong with the car he wasn’t covered by it but they didn’t even check it. They wanted $200 just to check., when I was getting out of there the lot I went through the back and I saw like hundreds and hundreds of broken cars. They have a such a horrible service. More

the service depart had my van for a week and could get parts.. this should have relayed to me at the time of delivery or at least the next day. paying for a rental for nothing is not good service parts.. this should have relayed to me at the time of delivery or at least the next day. paying for a rental for nothing is not good service More

Great place to go for service. Very friendly and helpful staff. I do recommend that this is a place to take your vehicle. Went in for a recall work, had no problems. 2 reasons why Very friendly and helpful staff. I do recommend that this is a place to take your vehicle. Went in for a recall work, had no problems. 2 reasons why I didn't rate this a 5- 1. I was told my truck was going to be in the shop for 2 days (No Problem), on the end of the 2nd day I called to check the status. Service Advisor stated that he was busy that he would call me back (Again No Problem). Did not get the call back. Was called the following day when the truck was done. 2- I was told they do not was vehicles. I was not looking for a sales delivery detail wash, but a good rinse a wipe down. More