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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
821 Reviews
Call Dealership (626) 709-3217

17280 Gale Ave

City of Industry, CA

91748

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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

April 08, 2023

Service department area had lots of vehicles parked at the check in area very tight area to pull in More

by crazyhorse11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Naranjo, Robert Gillam, Robert Nembhard
Report | Print
Apr 10, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us your valuable feedback, it helps us get better. It's great to know that our customers are loving their experience here at Puente Hills Chrysler Dodge Jeep Ram. Please do recommend us to your friends and family!

April 08, 2023

Took care of all my concerns and listened to me, Comfortable waiting room, I would recommend this dealership More

by k.camarena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Apr 10, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

April 07, 2023

I took my car to them to check a problem with the car shaking driving after 60mph and oil change, and they said they didn't have the parts to fix it, and they gave me the car with the engine light on, an More

by info@arellanollc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Story, Ruben Naranjo, Matt Hwang, Robert Gillam, Robert Nembhard, Jesus Sepulveda, Omar Hermas, Ramon Gomez
Report | Print
Apr 11, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

I’m so sorry. We’re normally known for our exceptional attention to detail and we regret that we missed the mark. We hope you will provide us with the opportunity to learn more. Please reach out when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

April 07, 2023

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by fsepulveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
April 07, 2023

Ernie and Manny was great to with. Made my experience and purchased great. Thank you. More

by BMATHEWS0215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Santillan
Report | Print
Apr 10, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

April 06, 2023

Well today is 5 May I do not have any ideal if I even on the car finding out today 15 days later I really don’t know what to say other than I’m confused and I’m waiting for them to take my car in my drivewa More

by butlerroger997
Recommend Dealer
No
Employees Worked With
Omar Hermas
Report | Print
Apr 07, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience and want to assure you we take your concerns seriously. Please call or email when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

April 06, 2023

Ramon was nice but I’m so disappointed in the customer service here. We were promised a car detail because the brand new car we purchased was dirty on delivery and a tank of gas in exchange for them to be More

by ANAVALDEZ4
Recommend Dealer
No
Employees Worked With
Ramon Gomez
Report | Print
April 05, 2023

Ms McGill was outstanding. She took care of everything from scheduling to picking up our Jeep. More

by J.PAXTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie McGill
Report | Print
Apr 07, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

April 04, 2023

Their service was fast and they are very friendly and will do anything for you to get a discount More

by hgkillzone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Story
Report | Print
Apr 06, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

April 03, 2023

Puente Hills Chrysler is always quick and friendly. W have been there 2 times and we are glad we take our truck there. More

by atellez949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Naranjo, Robert Gillam, Ramon Gomez
Report | Print
Apr 04, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

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