Puente Hills Chrysler Dodge Jeep Ram

Best service I've ever recieved! Bryan is a great service advisor and I would definitely go back to this CDJR location again! Keep up the great work Bryan! Bryan is a great service advisor and I would definitely go back to this CDJR location again! Keep up the great work Bryan! More

They failed to call me on any updates for my vehicle and when it was ready they didn’t notify me as well. I had to be calling Jeep wave or having to call the dealer for any car updates. Also I wish they wou when it was ready they didn’t notify me as well. I had to be calling Jeep wave or having to call the dealer for any car updates. Also I wish they would of given more detail as to what was done and repaired. Service advisor when I arrived just told me he wasn’t really sure if the car was ready and then I just got handed the paper work. Thank you for repairing my car though! More

Service advisor Michael was very attentive and helpful. He provided quick service and a callback as soon as repairs were completed He provided quick service and a callback as soon as repairs were completed More

I made an appointment online and received an email conformation- when I visited the dealership at the appointment time I was told everyone was gone for the day - what's the point of making an appointm conformation- when I visited the dealership at the appointment time I was told everyone was gone for the day - what's the point of making an appointment if it's not honored More

Great job guys. My truck is running like new. You all went well above my expectations. I will not take my truck anywhere else. My truck is running like new. You all went well above my expectations. I will not take my truck anywhere else. More

I always take my Jeep to this dealership. I never had a problem with you guys. Everyone is friendly and helpful. I never had a problem with you guys. Everyone is friendly and helpful. More

Price on the phone was very different from price given in person. 30 min wait to even be spoken too. person. 30 min wait to even be spoken too. More

Dissatisfaction Upset headaches letdown unfulfilled bummer waste of time frustration unhelpful anger abandonment unaccommodating disappointment zero communication bummer waste of time frustration unhelpful anger abandonment unaccommodating disappointment zero communication More

Poor commutation does not answer calls or get back with customer. Truck spent three weeks waiting on parts. Didn't inform me that all recalls weren't finished. Worst experience. customer. Truck spent three weeks waiting on parts. Didn't inform me that all recalls weren't finished. Worst experience. More

Very courteous staff service and speed! I would definitely start bringing my jeep here for service. I would definitely start bringing my jeep here for service. More