Puente Hills Chrysler Dodge Jeep Ram

I don’t recommend this dealer to any customer bad service, service manager that worse service, service manager that worse More

Service was good. Communication could have been better. Courtesy driver was great. Overall I was satisfied at the end of the day. Communication could have been better. Courtesy driver was great. Overall I was satisfied at the end of the day. More

Had a free oil change and tried to charge me. Buster the manager is horrible, has horrible customer service skills should be talked to. If it’s free and Letter states it’s free there should be no Buster the manager is horrible, has horrible customer service skills should be talked to. If it’s free and Letter states it’s free there should be no questions asked. My appointment was at 8:30am did not accept my flyer and said I had to wait until 9 for sales to sign and approve. So I waited until 9:30am and was told my wait time would be longer so had to reschedule for next day again. Next time I go for service I do not want buster helping me like I stated before he has the worse customer service skills. If next time this happens again I will file a complaint on the entire dealership. More

You guys have always been honest about what my vehicle needs, great service, thank you. needs, great service, thank you. More

They failed to call me on any updates for my vehicle and when it was ready they didn’t notify me as well. I had to be calling Jeep wave or having to call the dealer for any car updates. Also I wish they wou when it was ready they didn’t notify me as well. I had to be calling Jeep wave or having to call the dealer for any car updates. Also I wish they would of given more detail as to what was done and repaired. Service advisor when I arrived just told me he wasn’t really sure if the car was ready and then I just got handed the paper work. Thank you for repairing my car though! More

Service advisor Michael was very attentive and helpful. He provided quick service and a callback as soon as repairs were completed He provided quick service and a callback as soon as repairs were completed More

Best service I've ever recieved! Bryan is a great service advisor and I would definitely go back to this CDJR location again! Keep up the great work Bryan! Bryan is a great service advisor and I would definitely go back to this CDJR location again! Keep up the great work Bryan! More

I made an appointment online and received an email conformation- when I visited the dealership at the appointment time I was told everyone was gone for the day - what's the point of making an appointm conformation- when I visited the dealership at the appointment time I was told everyone was gone for the day - what's the point of making an appointment if it's not honored More

Great job guys. My truck is running like new. You all went well above my expectations. I will not take my truck anywhere else. My truck is running like new. You all went well above my expectations. I will not take my truck anywhere else. More

I always take my Jeep to this dealership. I never had a problem with you guys. Everyone is friendly and helpful. I never had a problem with you guys. Everyone is friendly and helpful. More