Puente Hills Chrysler Dodge Jeep Ram

service is good and nice with warm welcome professional advice, will go next time and start maintenance advice, will go next time and start maintenance More

They weren't great at communicating or setting expectations. They also didn't put back a panel that they removed. expectations. They also didn't put back a panel that they removed. More

Nicole was amazing and helped me with my regular maintenance appointment. She explained what was going to be done and gave me a rough estimated time AND on top of that, a coupon for a coffee while I maintenance appointment. She explained what was going to be done and gave me a rough estimated time AND on top of that, a coupon for a coffee while I waited. Thanks Nicole! More

Thank you Debbie for her great service. She is knowledgeable, warmhearted, very professional! Will come back to visit her for next service. She is knowledgeable, warmhearted, very professional! Will come back to visit her for next service. More

Omar was great he helped me from start to finish in getting me a car ..I will definitely recommend him to others .. getting me a car ..I will definitely recommend him to others .. More

The guy that help me out said he was going to contact me to fix my car 2 things that under warranty my car is leaking oil and water and it’s been 3 weeks and he never called me for that reason I’m not happy to fix my car 2 things that under warranty my car is leaking oil and water and it’s been 3 weeks and he never called me for that reason I’m not happy my drive way keeps getting oil stains and that’s not cool I always take my car to your dealership to get service not sure why I’m not being taken care of … also when I went to do my oil change I was there for about 6 hours I checked in at 8am and didn’t leave until like 3 pm I wasted my whole Saturday just fir an oil change … the Gus simply said oh sorry I have no help today I’m by my self and that’s not cool not happy at all if the ratings would let me rate in the negatives I would give him a negative -20 More

Took my car for service on 5/15. Didn’t get it back a week later. They said they didn’t have workers. It was an expensive fix for keeping my car for a whole week Didn’t get it back a week later. They said they didn’t have workers. It was an expensive fix for keeping my car for a whole week More

The worst dealership I have ever tried to deal with. No loaner/ rental vehicle for warranty or recall work. Vehicle sits for 3 days before even being touched. Cap left off coolant reservoir. Dealership No loaner/ rental vehicle for warranty or recall work. Vehicle sits for 3 days before even being touched. Cap left off coolant reservoir. Dealership is so bad I am thinking of selling my Ram and looking into buying a Ford or GM product! More

Worse dealership around. The staff know nothing. This dealership is only trying to rob you. They treats the customers with the most disrespect and think it’s a joke. I hope t The staff know nothing. This dealership is only trying to rob you. They treats the customers with the most disrespect and think it’s a joke. I hope these service writers have car trouble and get treated the same way. More

Trying to move forward from a really bad experience and small things that mean a lot still linger through. The radio is giving me problems, the A/C is turning on and off whenever it pleases, tire pressure small things that mean a lot still linger through. The radio is giving me problems, the A/C is turning on and off whenever it pleases, tire pressure comes on and off. I purchased the extended warranty, when I told the service guy that helped me, he said I had to leave my vehicle there for a week. I can’t leave my car there for a week, it’s our only need of transportation. I asked for a loaner and he said there’s none that their diagnostics was behind a week and that I needed to call the manufacturer. You send me a coupon for a 5 qts vehicle and mines uses 7 so I couldn’t use it, and to top it off technician forgot to put the plastic sticker that lets me know when the next oil change is due… little things that mean a lot. More