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Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

2.7
826 Reviews
Call Dealership (626) 709-3217

17280 Gale Ave

City of Industry, CA

91748

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826 Reviews of Puente Hills Chrysler Dodge Jeep Ram

June 07, 2023

Bought the truck with a broken taillight and it burned the harness. And now I have to pay for it ? Yeah never buying dodge again. More

by CANDIDODONADO1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel
Report | Print
June 07, 2023

Great staff, great service, performed service in a timely manner and are attentive to detail More

by NGORTEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Jun 08, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

June 01, 2023

not happy at all i will never go there to buy a new or used car More

by lindonjohnson1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben Naranjo, Matt Hwang, Robert Nembhard, Jesus Sepulveda, Omar Hermas, Ramon Gomez
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Jun 02, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience and want to assure you we take your concerns seriously. Please call or email when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

June 01, 2023

Honestly love coming here to this dealership to get my service done because of the great customer service that is given , Debbie was the best , so nice and welcoming and very professional. More

by palomacorona27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Report | Print
Jun 02, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Puente Hills Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

June 01, 2023

service is good and nice with warm welcome professional advice, will go next time and start maintenance More

by chaomy1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Jun 02, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle! We greatly appreciate this feedback and look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

June 01, 2023

Debrah McGill took good care of my needs for my Jeep was very helpful thank you guys for assume service I will be back sone More

by RUDYMCAFEE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Mcgill
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Jun 02, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you again at Puente Hills Chrysler Dodge Jeep Ram!

June 01, 2023

Excellent customer service from Brian very informative and answered all my questions. Thank you for helping me! More

by DANIELBUSTAMANTE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Vargas
Report | Print
Jun 02, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

May 30, 2023

They weren't great at communicating or setting expectations. They also didn't put back a panel that they removed. More

by JeepGrandCherokee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gillam
Report | Print
May 31, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

May 30, 2023

Nicole was amazing and helped me with my regular maintenance appointment. She explained what was going to be done and gave me a rough estimated time AND on top of that, a coupon for a coffee while I More

by WILMER HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
May 31, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

May 29, 2023

Thank you Debbie for her great service. She is knowledgeable, warmhearted, very professional! Will come back to visit her for next service. More

by Xiaohua Liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
May 30, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

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