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Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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815 Reviews of Puente Hills Chrysler Dodge Jeep Ram
May 21, 2023
I am glad that I do not have to ever again stop at this dealership due to their horrible and unorganized service department. The service department lacks on how to attend to customers. I am aware that th dealership due to their horrible and unorganized service department. The service department lacks on how to attend to customers. I am aware that the car business is very competitive, and a few forget the simplest thing which on to be the #1 Customer Satisfaction. This dealership has help me narrowed down my choices and I chose not to go with Dodge ever again. More
by motamayo
Verified CustomerEmployees Worked With
Josh Story, Ruben Naranjo, Matt Hwang, Robert Gillam, Robert Nembhard, Jesus Sepulveda, Omar Hermas, Ramon Gomez
Helpful May 21, 2023
service was terrible, but it is worse now. Their main problem is Zero,0, None, No. Communication. whatsoever. if you say you will call, please call, he did not. it's not even worth it for a Their main problem is Zero,0, None, No. Communication. whatsoever. if you say you will call, please call, he did not. it's not even worth it for a review I did with the guy that helped me, boss/trainer, at least 7yrs ago the same thing. so, either try another again or stop buying Dodge, Chrysler More
by DMLEON31
Employees Worked With
Robert Gillam
May 20, 2023
Guys at the office are awesome. .. Its calling in... You get prompted twice and the call hangs up... Your lucky if you get them on the first call... Fix your calling system... Your o .. Its calling in... You get prompted twice and the call hangs up... Your lucky if you get them on the first call... Fix your calling system... Your on par with southwest airlines system. More
by richard@meganracing.com
Employees Worked With
Brian is dope as xxxx, Robert Gillam
May 19, 2023
Already have an issue with vehicle on the first in my possession. Have spent 3 days at the service department. Still not fixed. I am a bit frustrated. Can't run the air or heater without the car jerki possession. Have spent 3 days at the service department. Still not fixed. I am a bit frustrated. Can't run the air or heater without the car jerking. I am beyond frustrated. I need my car to run properly and smoothly! More
by kimace69
Employees Worked With
Mario, is awesome!! Bustter is doing his best, but I need this resolved already. , Matt Hwang, Jesus Sepulveda, Omar Hermas, Ramon Gomez
May 18, 2023
the salesman who helped me was very informative and knowledgeable other than the hiccup with the financial department the transaction went relatively smooth knowledgeable other than the hiccup with the financial department the transaction went relatively smooth More
by DEVINJCTAYLOR
Employees Worked With
Omar Hermas
May 18, 2023
Me encanta el servicio todos son amables y sr. Torrez siempre lo busco para que me atienda y es una persona muy dedicada en su trabajo siempre me ayuda con todo lo mejor que es para mi además el m Torrez siempre lo busco para que me atienda y es una persona muy dedicada en su trabajo siempre me ayuda con todo lo mejor que es para mi además el me cuida mi Jeep desde que lo compré y estoy muy satisfecha por sus atenciones gracias. More
by ANNAMGUTIERREZ60
Employees Worked With
Sr. Torrez
