Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

4.2
858 Reviews
Call Dealership (626) 709-3217

17280 Gale Ave

City of Industry, CA

91748

Directions

By Type

858 Reviews of Puente Hills Chrysler Dodge Jeep Ram

July 18, 2023

The service advisor Brian Vargas was friendly and very helpful. He met me as I exited my vehicle. He got my vehicle checked in quickly and returned it within the timeframe he stated. More

by BASS4JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vargas
Report | Print
Jul 19, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

July 18, 2023

Worst service department by far. Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service depart More

by NM416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gillam
Report | Print
Jul 20, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

July 15, 2023

Professional, efficient and affordable. Service and recall preformed in a timely manner. Shuttle service from and back to dealership. More

by F104934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Jul 17, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

July 14, 2023

I my abe spoiled but when I take my Land Rover and Mercedes in for service the Service Advisors and counter people are all very professional and attentive. Your team projects the feeling that they ar More

by dsandoval1
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
luis lopez & cashier staff
Report | Print
Jul 18, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly sorry to hear about your frustrations. Will you please give us a call when you have a moment so we can learn more about your experience? We'd love to use any additional feedback you have to improve our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

July 13, 2023

The service was really helpful and Debbie was able to help me with all my questions. More

by CHARLIE.ZEPEDA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Report | Print
Jul 17, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 13, 2023

Poor communication, no updates on what happening with the car. Took 5 mos to service the car, More

by bambi_antolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gillam
Report | Print
Jul 17, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

July 13, 2023

My experience was top notch just like the previous times I was in for service or purchase More

by rickbarajassr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Report | Print
Jul 14, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

July 13, 2023

Good and fast service. Good and fast service. Good and fast service. Good and fast service. More

by SHCOTELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Story, Robert Gillam
Report | Print
Jul 14, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving Puente Hills Chrysler Dodge Jeep Ram a chance, and for leaving such wonderful feedback!

July 10, 2023

Poor service and buying experience was not a pleasant one. Would not recommend anyone to your dealership More

by dobynskristina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erick and finance department
Report | Print
Jul 12, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We strive to provide outstanding customer service to our guests, and we're disappointed to hear about your experience. If you have any comments or concerns you'd like to share, we'd be happy to hear them. Your business means a lot to us, along with your satisfaction with our services. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

July 10, 2023

Gregory was great! the whole process took way to long considering this was a cash deal. More

by LUISALFONSOMARQUEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Jul 11, 2023 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! At Puente Hills Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

Jul 11, 2023 -

LUISALFONSOMARQUEZ responded

I am still waiting for the promised videos of "How To" explanation of features.

1
...
10
11
12
...
86