Priority Lexus Newport News

We were treated very well by Edwin and happy with his continued contact with us on what was going on with my car. continued contact with us on what was going on with my car. More

Was greeted politely when I drove in for service. Excellent customer service car is great. Excellent customer service car is great. More

This dealership is always exceptional. Latoya and Warren have always taken care of me and my vehicle with the utmost care. Latoya and Warren have always taken care of me and my vehicle with the utmost care. More

Overall we have had a very good experience and would highly recommend the dealership. The one item that was not mentioned was the 12V battery is located in a compartment under the rear storage deck highly recommend the dealership. The one item that was not mentioned was the 12V battery is located in a compartment under the rear storage deck More

Mohamed was extremely friendly, helpful, and diligent and helping me select the right vehicle. You should definitely go see him before buying a car. I have bought two vehicles from him now and helping me select the right vehicle. You should definitely go see him before buying a car. I have bought two vehicles from him now More

Darrell was great kept me posted through the whole process,great work performed in a timely fashion process,great work performed in a timely fashion More

Great customer service. Knowledgeable, courteous and assisted in all ways. The techs were awesome too. Very knowledgeable. Very impressive team work Knowledgeable, courteous and assisted in all ways. The techs were awesome too. Very knowledgeable. Very impressive team work More

Upon arrival I was politely welcomed by several employees. I had planned on leaving my car and returning after the service was completed. It only took about 10-15 minutes to complete the necessary employees. I had planned on leaving my car and returning after the service was completed. It only took about 10-15 minutes to complete the necessary paperwork for the loaner car, do a walk around and familiarize my self with the car. The "loaner car lady" (I forgot her name) was great. While I was at home I received a video from the technician showing the areas of the car that he was checking along with a recommendation. I'm very satisfied and confident with the quality of the work. I will not hesitate to use their services again. More

The technicians and all other employees were very polite, courteous, and helpful in every way. I would recommend this dealership very highly. courteous, and helpful in every way. I would recommend this dealership very highly. More

To pricey, $100 labor charge for everything. $100 install parking light, $100 remove engine cover (2 bolts), $100 install wiper blades, &100 lnstall pvv value. Asked to talk to mechanic, told n/ $100 install parking light, $100 remove engine cover (2 bolts), $100 install wiper blades, &100 lnstall pvv value. Asked to talk to mechanic, told n/a. Will not return, too expensive to repair minor jobs More