Priority Lexus Newport News

Our 3rd Lexus purchase was perfect, just like the first two. Matt Perez and Tony Rutherford are consummate professionals who treat you with respect. We worked with Tony on our two previous purchases. This was th Matt Perez and Tony Rutherford are consummate professionals who treat you with respect. We worked with Tony on our two previous purchases. This was the first time we worked with Matt. Matt made us feel comfortable and provided us with every detail we inquired about. We never felt pressured. Tony and Matt worked seamlessly with each other and with us. The day after the purchase Matt spent a couple hours with my wife going over each feature and question she had. We know we’re just a couple of many Charles Barker Lexus customers but Tony and Matt made us feel special, and gave us a great price on our 2020 Lexus 350. It is spectacular and now with a superior touch screen heads up display. We should also mention that servicing our previous Lexus’s was easy to arrange and were enjoyable experiences. We highly recommend Charles Barker Lexus sales and service. Thank you, we’ll be back. More

Best car buying experience I've ever had and awesome car. Mr. Perez greeted me courteously the moment I got out of my car, he didn't pressure me or attempt to sell me a car I wasn't interested in. He took me Mr. Perez greeted me courteously the moment I got out of my car, he didn't pressure me or attempt to sell me a car I wasn't interested in. He took me directly to the vehicle I was interested in, answered all my questions and gave me an awesome deal. Tony Rutherford and Showanda Massenburg also added to the great car buying experience I had, I will definitely be a repeat customer. More

My experience (Linda Shannon) with Jane Tucker, Administrator@ Charles Barker Lexus in Newport News, Va. was over the top with customer service and professionalism. Her knowledge of the cars and ca Administrator@ Charles Barker Lexus in Newport News, Va. was over the top with customer service and professionalism. Her knowledge of the cars and care given was exceptional. Her greeting smile and warmth made one feel very assured that if you had any concerns it would be handled...My overall experience from service to delivery was above my expectation. Since my time at this dealership , I have referred others to visit when they are looking to lease or buy a car. ....from Linda Shannon👍🏼 More

Lexus RX450h - Great car...Great staff...Great experience!!! During this stressful time where businesses are either closed or open with very limited staff availability, Tony, Matt and Shawonda made our purchase During this stressful time where businesses are either closed or open with very limited staff availability, Tony, Matt and Shawonda made our purchase experience incredible. We never once felt pressured into buying. Every aspect of the process was handled with the utmost courtesy and professionalism. Matt devoted his time to making sure that we were able to see everything we needed and wanted to see to make our purchase decision. This is our second purchase through Charles Barker Lexus. We came back because of the wonderful experience with Tony and company 2 years ago and this experience was just as wonderful. Thank you so much More

Lexus GX 460 purchase Good, fair deal. In and out with no hassles. Matt Perez, Showanda Massenburg and Jane Tucker were great to deal with. They were knowledgeable and qui Good, fair deal. In and out with no hassles. Matt Perez, Showanda Massenburg and Jane Tucker were great to deal with. They were knowledgeable and quick. More

I purchased a 2015 Lexus 350 a few day’s ago. Mohammad Mayassi assisted me from start to finish. He was excellent in his knowledge and went over and above the call of duty. I was treated like royalty all Mayassi assisted me from start to finish. He was excellent in his knowledge and went over and above the call of duty. I was treated like royalty all the way. I’ve been with Lexus for 20 years and would highly recommend this dealership. More

Excellent Purchased my third Lexus from Mohamad Mayassi. He is an excellent salesman and a pleasure to work with. Charles Barker Lexus is conveniently located Purchased my third Lexus from Mohamad Mayassi. He is an excellent salesman and a pleasure to work with. Charles Barker Lexus is conveniently located and easily accessible. More

Amazing Experenice!!! I had such a great car buying experience from Charles Barker Lexus! The level of professionalism, kindness, and respect was above and beyond my expect I had such a great car buying experience from Charles Barker Lexus! The level of professionalism, kindness, and respect was above and beyond my expectations. I live in Raleigh NC and Charles Barker Lexus Norfolk was the only dealership that had the car I wanted. With communicating across state lines Mohamad and Tony did an amazing job getting things ready to go for our arrival. The car when we got there after a three hour drive was already gasses, and detail and even had an amazing Red bow on top! I could not have been more happier with my selection. The paperwork process with Shawonda was smooth and effortless. They explained everything in detail and made me super comfortable with my choice. Mohamad welcomed me with open arms and made me feel like I was walking down the red carpet, You cannot find better service than with Charles Barker Lexus with Mohamad, Tony, and Shawonda! 20/10 will recommend! Thank you guys so much for everything! I absolutely love my new ride! More

Excellent service I bought my car from out of state with Matt at Charles Barker and it was a smooth, effortless and transparent transaction. Matt is a rockstar in custo I bought my car from out of state with Matt at Charles Barker and it was a smooth, effortless and transparent transaction. Matt is a rockstar in customer service, btw. Everybody at Charles Barker was a joy to work with, very responsive and super helpful from beginning to end. Would I do business with them again? ABSOLUTELY! More

Great experience! I was pressed for time and not in the mood for a bunch of questions. Mohamad listened and executed above expectations. Thank U for taking care of Mom Mohamad! We are forever grateful! mood for a bunch of questions. Mohamad listened and executed above expectations. Thank U for taking care of Mom Mohamad! We are forever grateful! More