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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 28, 2024

Priority Honda was able to fix 2 of the 3 recalls I was informed about with zero issues and good customer service. More

by WBEIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

I've always gotten good service for past 6 years on 2 different cars. Feel I'm getting honest work done. More

by JWS143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

I enjoy bringing my Honda back to the the ownership. They’ve been great to me since I’ve been buying all my Hondas from my accord . I keep buying them. More

by STEPHENMUSE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Stephen, and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

Everyone was likable and reasonable to talk and deal with highly recommend. Will definitely buy from them again in the future. More

by A.CITARELLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Pimlott, Easten Zenzen
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 27, 2024

Fixed a noise that other independent garages couldn’t find for 3 years in less than 2 hours. I’ve also only visited a few times and Mark always remembers me. Thank you! More

by CRaZy Honda Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ross, Adam Garst
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

I trust Priority Honda with my vehicle. Friendly, knowledgeable service department employees always review findings on my vehicle with me, explaining the details. Always a comfortable vi More

by ABBEHELER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

Priority Honda got me in and out quickly and effortlessly. They took care of all of my service needs. More

by JSTROM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

Excellent service and professional treatment from all those who responded to my needs and concerns. Highly recommended! More

by bobbijostinnetthall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Mitchell, Mark Ross, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

Took my car in for inspection and oil change. There were No issues, shuttle service was provided to and from dealership. Only thing is they were very busy, car was there entire day for the insp More

by JTHOKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

He made everything clear and simple, took care of me and my car. He was great to work with! More

by csorbacarolyn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

Thanks, Carolyn, for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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