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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 30, 2024

Courteous, helpful, caring, good follow up. Nice, clean facility. Provided most things I asked for in addition to vehicle purchase. More

by BOBCARP1025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Rachel Zastrow, Ryan Pimlott
Oct 30, 2024 -

Priority Honda Roanoke responded

Bob, Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 30, 2024

Very professional, and friendly ! Ready to serve the customer, when you arrive! Also, let's you know how much time it will take, and keeps you updated while you wait! More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 30, 2024 -

Priority Honda Roanoke responded

We are very happy to hear Adam provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Dealer was very helpful in a bad situation. I had scheduled my appointment on line.It was supposed to be a wait but something happened and it was a drop off. They worked me in as I had appoin More

by HUFFY05281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Daniel is an excellent employee for Honda . Great communication and has a super nice personality ! More

by susanedwards411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 31, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you, Susan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

They are friendly, courteous and professional. My service was completed in a timely manner and they made sure I was informed through the entire process. More

by dhahrankat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 31, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

I've always been very happy with the service that I've received at Priority Honda, and my last visit was the best. More

by CAROL2316
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 31, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team, Carol. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 29, 2024

Polite and pleasant. They work well with people whenever you have an appointment with them. More

by nibigiratyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Oct 29, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 29, 2024

This is my first time using the service here. Compared to other Honda services, I think this is the worst I have ever used. More

by Kirati R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Nov 01, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

They provided excellent service to my car, they were very informative when I picked my car up. More

by Bbrown0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 29, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

October 28, 2024

Exceptional dealership, great customer service. I highly recommend Quinn he is very trustworthy and professional. Great salesman looking out in the best interests of his clients. He pays close att More

by Yumarys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester
Oct 28, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Quinn and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

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