Priority Honda Roanoke
Roanoke, VA
Filter Reviews by Keyword
By Type
1,390 Reviews of Priority Honda Roanoke
Dropped my car off in May regarding an issue and was told it was a system update that Honda was aware of and I would be contacted once the update was done. When I took my car in for my oil change I mentioned it was a system update that Honda was aware of and I would be contacted once the update was done. When I took my car in for my oil change I mentioned the update and no one seems to know what I'm talking about plus I was told I needed to bring my car in again because they didn't think that was the issue. The guy in May did document my issue but is no longer with the company. More
Richard, Jeffrey and Jamal were great to deal with. Top notch customer service from those guys. They were above and beyond and were very accommodating. Thank you. I do not appreciate being lied to b Top notch customer service from those guys. They were above and beyond and were very accommodating. Thank you. I do not appreciate being lied to by Julie Felix about my car not being dented on the back. I would have purchased it regardless but telling me it was a different car that was dented only to get mine home and my husband point out where mine had been "fixed" in that very spot, was not cool. It now makes sense why she kept the trunk opened while I looked it over. I expect some flaws with a 5 year old vehicle. However I don't expect to be lied to. You're the face of Priority Honda. Do better. More
Excellent sales and service. Convenient location, plus courtesy rides from Duke to home or work and back again. Convenient location, plus courtesy rides from Duke to home or work and back again. More
Daniel was prompt and knowledgeable about service for my car as well as friendly and professional. The dealership is clean and always ready when I drive into the garage for service. I feel important as a cu car as well as friendly and professional. The dealership is clean and always ready when I drive into the garage for service. I feel important as a customer. More