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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 31, 2024

The dealership always does great with providing information about your vehicle and is excellent with repairs More

by COLEMANKAMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Nov 01, 2024 -

Priority Honda Roanoke responded

Kamari, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 31, 2024

Dropped my car off in May regarding an issue and was told it was a system update that Honda was aware of and I would be contacted once the update was done. When I took my car in for my oil change I mentioned More

by oreotaz
Recommend Dealer
No
Employees Worked With
Adam Garst
Nov 04, 2024 -

Priority Honda Roanoke responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Excellent service! Taylor was kind and considerate. She was prompt, and kept us updated on the work! More

by brt4jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Richard, Jeffrey and Jamal were great to deal with. Top notch customer service from those guys. They were above and beyond and were very accommodating. Thank you. I do not appreciate being lied to b More

by SASSYCHIC9999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Jeffrey Spencer, Richard Burton
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for your review. It has been a pleasure serving you! Quality customer service is always our number one priority, and we appreciate your honest input. Thank you again for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 30, 2024

Excellent sales and service. Convenient location, plus courtesy rides from Duke to home or work and back again. More

by BLUERIDGEPOET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam, Taylor, Jennifer, and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Taylor is the best! ! She always takes good care of me. She shows compassion & patience with her customers! More

by jj1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Taylor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Service was great. Pick up was faster than expected. And he was very friendly and helpful. More

by sungjinpark503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. Daniel and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Courteous, professional service with good communication during performance of the service and great updates for me More

by dutchiemirolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with Daniel and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Daniel was prompt and knowledgeable about service for my car as well as friendly and professional. The dealership is clean and always ready when I drive into the garage for service. I feel important as a cu More

by KITTYCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Kitty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Daniel and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Service was excellent and things were explained very clearly. Service was completed in a timely fashion as well More

by djl2439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your service experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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