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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

November 01, 2024

Excellent communication and customer service. Very pleased with the whole process from beginning to end. More

by maceljanoschka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Nov 01, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

November 01, 2024

Taylor was very helpful and knowledgeable She answered all my questions and explained everything very clearly More

by CRYSTALFORD624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Nov 01, 2024 -

Priority Honda Roanoke responded

Thank you, Crystal! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Taylor met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

November 01, 2024

Jennifer was very knowledgeable and explained every thing very well. This was a positive experience. More

by CRYSTALFORD624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Nov 01, 2024 -

Priority Honda Roanoke responded

Thank you, Crystal, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jennifer and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

November 01, 2024

Taylor was very kind and to the point in a well mannered fashion getting me in and out of the repair center! Keeping me up to date through out the entire process of my vehicles maintenance procedure! More

by Hunter Finck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump, Richard Burton
Report | Print
Nov 04, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Hunter, and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

November 01, 2024

I like the location and the people there i have always bought my car from this de. Alershipvery friendly. More

by MTRRY133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Nov 04, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

November 01, 2024

All staff were friendly, the car buying process went smoothly, would recommend to anyone. Thank you More

by RLG1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Tim Foutz
Report | Print
Nov 04, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

November 01, 2024

Booking the service appointment online was easy and I was able to get it with a couple of days of booking. More

by APPLEGATE9713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Nov 04, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

November 01, 2024

Very polite and professional. Very pleased with the service I received. Thank you Priority for your excellent service. More

by Suzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Nov 04, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Suzie, for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 31, 2024

Communicated expectations directly, followed through and clearly outlined work done. Pleased with his thoroughness and care. More

by passagecreek18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 31, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 31, 2024

Dwayne is the absolute BEST! !! Very pleased with everything!! Thank you! Couldn’t be more pleased!!! More

by MDREWRYCATS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Dwayne Powell
Report | Print
Nov 01, 2024 -

Priority Honda Roanoke responded

It's great to hear that Dwayne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

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