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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 27, 2024

Everyone from Lamar, Ryan & Daniel were very professional and patience as I went picking out a car. Daniel & Ryan made sure I had everything set up so the car and that I knew how to work the car before drivi More

by DDOBBINS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, Ryan Pimlott, Daniel Leacock
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

Awesome service, ready earlier than expected. Very professional and knowledgeable crew. The local dealership does a good job of explaining the long delays in getting replacement parts for recalls More

by KFORBISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 28, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 27, 2024

We’ve appreciated the fast and thorough work that’s been done by Adam and Priority. It’s made traveling much more comfortable; not worried about the unexpected problems. More

by MARGIES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 28, 2024 -

Priority Honda Roanoke responded

Margie, Thank you! Adam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 26, 2024

Went in for getting my roof-liner looked at since it had a few bubbles and the car was completely new. Since it fell under the 3-year warranty, the priority team helped me get my car looking brand spankin' More

by PIYUSHSGOR1966
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 27, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 26, 2024

Daniel was very helpful. I appreciated him reaching out after to remind us of things to be careful of after having servicing on our car. More

by O.A.ASAMOAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker, Daniel Strickler
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 26, 2024

Everything was fabulous - ESPECIALLY our salesman, Dwayne Powell!! Top of the line - FOR SURE!!!! Thanks! More

by MDREWRYCATS
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Dwayne Powell
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 26, 2024

Poor customer service skills. Other staff members acknowledged me waiting at the desk but he did not. Never once made eye contact or a simple “be right with you”. More

by DANIELLEESTINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Oct 28, 2024 -

Priority Honda Roanoke responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Neal Young NealYoung@lithia.com

October 26, 2024

One of the best in town good people they make sure you are satisfied with your choice of purchase More

by ABDULLAHI MOHAMED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Dwayne Powell, Tim Foutz
Oct 27, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 26, 2024

Easy access, responsive to concerns. The service people seem to be good listeners to my requests More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

October 26, 2024

Even though it took longer to get an appointment the service was fantastic I will definitely use again More

by LUCYLOKET60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Oct 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

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