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Prince Frederick CDJR

Prince Frederick, MD

4.5
109 Reviews

265 Solomons Island Road

Prince Frederick, MD

20678

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109 Reviews of Prince Frederick CDJR

June 25, 2024

It’s with great dismay that I’m here leaving a negative review of your establishment. We chose this dealership due to its high review/praise of work and customer service. Unfortunately this is not what we More

by Pnsanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelly Wagstaff
Jun 26, 2024 -

Prince Frederick CDJR responded

Paul, it's disheartening to hear about your experience, and we sincerely apologize for any frustration caused. Our team strives for excellence in both service and customer care, and we're committed to addressing these issues internally. If there's anything else you'd like to discuss, please reach out at your convenience. Thank you, Management Team at Prince Frederick CDJR - (410) 535-1200

June 23, 2024

I ordered and received a 2022 RAM REBEL Echo-diesel from the dealership. the whole process was great. the the price offered in trade of my Gladiator and the discounts offered on the truck were great. I don' More

by tcassavaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer
Jun 24, 2024 -

Prince Frederick CDJR responded

Thanks for sharing your detailed experience! We're glad to hear Jesse and the team at Prince Frederick Chrysler Jeep Dodge RAM provided excellent service. We appreciate your patience with the parts supply chain issues and look forward to assisting you in the future!

June 22, 2024

When my wife and I pulled into your lord this past Monday, we purposely did it a bit late hoping to NOT attract attention. Just looking. I just wanted to get an idea on price for a RAM truck. Past ex More

by Jody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBBIE Gaines., Dee financing, Shelly Wagstaff
Jun 24, 2024 -

Prince Frederick CDJR responded

Jody, we're delighted to hear that Robbie and the team at Prince Frederick Chrysler Jeep Dodge RAM provided such a positive experience for you and your wife. Thanks for sharing this detailed feedback! Enjoy your new RAM truck!

June 17, 2024

Everyone from the salesman Bradley and Danny the finance manager to the employee, whose name I have forgotten, who helped deliver the truck to my home at 6pm on a friday night were all great. They did 95% o More

by stanley day
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
Jun 18, 2024 -

Prince Frederick CDJR responded

Stanley, we're delighted to hear that Bradley, Danny, and the rest of our team at Prince Frederick Chrysler Jeep Dodge RAM made your truck purchase so seamless. Thanks for sharing your experience!

June 10, 2024

I brought my truck in with out notice or appointment and they took me in right away and fixed the problem Had my truck next day More

by thomas.james51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 27, 2024

Service was done quickly and well done. The staff was courteous and polite throughout the entire visit. More

by McDowell.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
April 20, 2024

It took over a month for me to decide, Jathan was patient with me and answered any questions I had. Lisa was excellent explaining all the options I could add. Danny walked me thru all the financing options. More

by beccardk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jathan Young, Lisa Hogue, Danny Walker, Shelly Wagstaff
April 04, 2024

All work done in a timely manner, and everything is working fine. extended warranty is worth it. More

by john.betsy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
April 01, 2024

I loved everything about this dealership. They were very patient and did not stop until they found the perfect car for me. Brad and the management team were very nice and accommodating. I wou More

by Jody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Allen, Danny Walker
Apr 01, 2024 -

Jody responded

Thanks for your persistence, Brad. I love my Lexus!

March 26, 2024

Greta customer service. Jathon and Lisa were very helpful. Everyone there was knowledgeable and customer service driven. More

by Tmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jathon, Lisa