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Premier Chrysler Dodge Jeep Ram of Harvey

Harvey, LA

4.3
1,820 Reviews
Call Dealership (504) 363-1999

1660 Westbank Expy

Harvey, LA

70058

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1,820 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey

November 03, 2023

My 2018 Jeep Grand Cherokee has been in this shop since August 22nd. I dropped it off because a spark plug was misfiring and a possible water pump leak. Communication was slow and no one could give us a st More

by Mdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moe Craige, Toosdi Terry
Report | Print
Nov 03, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and apologize for the inconvenience. We will do what we can to accommodate your needs.

November 02, 2023

New to the New Orleans Westbank area; Fast service for oil changes; customer service was okay More

by cps_finest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Nov 06, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Welcome to the Westbank area, and thank you for choosing Ray Brandt CDJR for your vehicle's maintenance needs! We're glad to hear that you experienced fast service for your oil change. We aim to make every aspect of our service exceptional, including customer service, and we'd love to hear more about how we can make your next visit even better. Please feel free to reach out directly to the dealership if you have any suggestions. Your feedback is invaluable as we continually strive to enhance our service. Thank you for your review, and we look forward to the opportunity to serve you again with the high standard of customer care we're known for. Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Brought my truck in for a recall. Took care of it ASAP while I waited great work! More

by JOSEPHGUARNIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige
Report | Print
Nov 06, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to leave us a review about your recent visit. We're delighted to hear that your recall service was handled quickly and efficiently. It's our aim to ensure that such necessary work causes minimal disruption to your day, and we're glad we could accommodate you promptly. Your satisfaction with the great work completed is a testament to the dedication of our service team. We appreciate you bringing your truck to us and look forward to assisting you with future service needs! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Ray Brandt Dodge is a great place to take your vehicle for service they have the most reliable and affordable maintenance for you. More

by jefferson_jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Tarez Hill, Royal Becnel
Report | Print
Nov 07, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're absolutely thrilled to hear about your positive experience at Ray Brandt Dodge! It's wonderful to know that you find our service both reliable and affordable. Our team works hard to ensure that every customer receives the best possible care without breaking the bank. Thank you for choosing us for your vehicle's maintenance needs. We're committed to continuing to provide you with the high level of service you've come to expect, and we look forward to serving you again in the future. Your satisfaction is our top priority, and reviews like yours make all our efforts worthwhile! Ray Brandt Auto Group #WeMakeItEasy

October 28, 2023

I found it to be a comfortable experience. Salesman was knowledgeable and friendly. I will be back. More

by RSMITH7837
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Gasser, Daniel Austin, Lance Green, Kevin Jones
Report | Print
Oct 30, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found the process comfortable and that our sales team was able to assist you effectively with their knowledge and friendly approach. We always strive to provide the best customer experience possible. It's great to know that you're considering returning in the future. We look forward to welcoming you back and assisting you with any of your automotive needs. Safe travels, and see you next time! Ray Brandt Auto Group #WeMakeItEasy

October 28, 2023

The service was great and the vehicle was completed ahead of time. No complaints to report for this visit. More

by MBONNET34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige
Report | Print
Oct 30, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that our team was able to complete the service on your vehicle ahead of the anticipated time. Meeting and exceeding our customers' expectations is something we always aim for, and we're pleased to know that we achieved that during your visit. Your satisfaction is important to us, and it's uplifting to know you had a seamless experience. We look forward to serving you again in the future and ensuring that every visit meets this standard! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

They get the job done right the first time! ! Amazing staff!! Highly recommend!! Everything is done in a timely manner! They offer shuttles if needed!! More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Clay, Ikeitius Everett, Lance Green, Moe Craige, Cynthia Molero, Toosdi Terry, Tarez Hill, David Windham, Cashana Richard, Royal Becnel
Report | Print
Oct 30, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your experience with us! It's fantastic to hear that our team delivered efficient and reliable service during your visit. Ensuring that tasks are completed right the first time is paramount for us, and we're thrilled that this was evident in your interactions. We're proud of our staff and the amenities like shuttles that we offer to make things convenient for our customers. Your recommendation is the highest compliment we could receive. Whenever you need us in the future, we'll be right here ready to assist. Safe journeys! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

The best Jeep Dealership in the area. Best customer service.. Staff super friendly. Reasonable price also More

by JMJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Clay, Moe Craige, Cynthia Molero, Tristan Sykes
Report | Print
Oct 27, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for the glowing review! We're thrilled to hear that you regard us as the best Jeep dealership in the area. Our team takes pride in delivering top-tier customer service and ensuring everyone feels welcomed. It's heartening to know our pricing met your expectations as well. We appreciate your trust and support and look forward to assisting you in the future. We appreciate you choosing Ray Brandt CDJR, and safe driving in your Jeep! Ray Brandt Auto Group #WeMakeItEasy

October 22, 2023

Everyone was really nice and helpful. I appreciate the care I’ve been given whenever I come to this dealership. Especially since the dealership where I bought my Jeep treated me so poorly More

by lisalisa2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Tarez Hill, Royal Becnel
Report | Print
Oct 27, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your experience at Ray Brandt CDJR with us! We're delighted to hear that our team provided you with the friendly and attentive service you deserve. We strive to ensure every visit is a positive one, and we're glad to have been a stark contrast to your past experiences elsewhere. It's wonderful to know that you feel valued and cared for at our dealership. We deeply appreciate your trust in us and look forward to serving you for many years to come. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 21, 2023

I had to ask several times for someone to send photos of a vehicle I was interested in. T Sykes was a pleasure to work with and went above & beyond to help us. More

by TSCHLA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance Green, Kevin Jones, Tristan Sykes
Report | Print
Oct 23, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and apologize for the inconvenience. Your review has been sent to a Member of Management to review. Can you please provide a contact number or call Management to discuss further at 504-363-1999 ext. 217 please?

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