Pohanka Hyundai of Fredericksburg

I went in to purchase a 2011 Sonata SE. Ken was professional, friendly, honest, and very knowledgable. I have purchased many vehicles and this was the most hassle-free, pleasant experience I have e professional, friendly, honest, and very knowledgable. I have purchased many vehicles and this was the most hassle-free, pleasant experience I have ever had. All the employees that were working that Sunday were friendly, making my husband and I feel at ease. Needless to say when all was said and done, not only did I purchase the Sonata SE, I also had Ken, without my husbands knowledge, work out a deal to get him the Sonata Limited. We are both so happy with the experience and professionalism shown that for any future car purchases it will be with Ken Kerr. If you want a fair, honest price and a hassle-free, where the customer comes first experience; visit Pohanka Hyundai and ask for Ken. Tell him Melody sent you! More

My wife and I were recently thrown into the "New Car" hunt when her car was totaled during a freakish rain storm in Virginia Beach, VA. We've purchased many cars over the years so I was not looking forw hunt when her car was totaled during a freakish rain storm in Virginia Beach, VA. We've purchased many cars over the years so I was not looking forward to the stress that normally comes with that process. The first place I go when looking for new car prices is to the USAA Auto Circle web site for members of USAA. I spent a week researching different models and test driving the ones I thought needed a closer look. In the end we settled on the 2011 Hyundai Sonata Limited. The Auto Circle search tool showed 3 "USAA Certified" Hyundai dealerships within 150 miles of my zip code. Two were in Virginia Beach less than 10 miles away, and the third, Pohanka Hyundai, was 150 miles away in Fredericksburg Virginia. Pohanka Hyundai was flagged as having the lowest price in Virginia on the model we were looking to buy. I took the information to the two dealerships in Virginia Beach and neither one could (or would) match Pohonka's price. I got in contact with Ms. Elina Noce, Internet Sales Associate at Pohanka Hyundai on Friday October 15, 2010 to see if the price I was seeing was correct. She assured me that it was. We discussed the details such as interior and exterior colors, options and so on and within two hours she located the exact car we were looking for. Now came crunch time. Would this end up like every other car buying experience? Would the price she quoted over the phone be the same one listed on the contract? We'd have to make the 2 1/2 hour trip North to find out. And we did. We arrived at Pohanka Hyundai on Wednesday October 20th at 10:00 AM sharp. Our car was sitting in front of the dealership ready to go. I was pleased to see that. We walked through the door and Ms. Noce was waiting for us. All our paperwork was on her desk ready to go. We were done in 30 Minutes and the price on our contract was exactly what we had agreed to over the phone....TO THE PENNY!!! We are so pleased with the entire experience. Everyone at Pohanka Hyundai went out of their way to do all the things a customer expects. They were prepared, courteous, professional and honest. Best of all, Ms. Noce made this car buying experience "Fun"... Thanks Eliana! When it comes time for our next car purchase you can rest assured, we'll be making that 2 1/2 hour drive to Pohanka Hyundai in Fredericksburg. Sincerely, Jonathan and Josephine C. Virginia Beach, VA More

I contacted Pohanka Hyundai because my birthday was coming up and I wanted to purchase a new car as a gift to myself. I inquired online and Eliana contacted me almost instantly. I made an appointment t coming up and I wanted to purchase a new car as a gift to myself. I inquired online and Eliana contacted me almost instantly. I made an appointment to come in within the next two days. I came in the vey next day and drove off the lot in my beautiful new car!!!!! Eliana was very nice, professional and helpful. The day I came in the weather was wet. It rained on and off the entire day but that did not put a damper on her professionalism and it really helped me to stay focused on the task at hand and that was getting me in a new car. I would definitely recommend Pohanka Hyundai to anyone in the market to purchase a new or used vehicle. More

I was looking for a new red sonata SE and I talked to all the dealers within 300 miles of us. From the beginning, Ken gave us the best price for the sonata. Unfortunately, he didn't have a red one at the m the dealers within 300 miles of us. From the beginning, Ken gave us the best price for the sonata. Unfortunately, he didn't have a red one at the moment, but promised to find one for us. We did receive the first red Sonata that came to the shop. We are very happy with the car and very satisfied with everybody at the dealership. If we decide to buy another Hyundai, we will go there again. More

I was in the market for a used luxury sedan (Mercedes, Lexus, etc) but wanted to check out the 2011 Hyundai Sonata since it was getting rave reviews. Ken Kerr was the salesman and we went for a test drive Lexus, etc) but wanted to check out the 2011 Hyundai Sonata since it was getting rave reviews. Ken Kerr was the salesman and we went for a test drive. It was a nice car but it was not quite what I was looking for. Ken listened to my wish list of things that I wanted and suggested that I test drive the Azera and the Genesis. I was very impressed and couldn't believe they were made by Hyundai. In the end, I decided to buy the 2009 Hyundai Azera Limited over the 2007 Lexus ES350. I am glad that I visited Pohanka Hyundai and that Ken was the salesman. He is very friendly and knows a lot about the vehicles. I will surely recommend him to my friends and family! More

Good initial price. Last minute attempts by the manager and loan person to add to the price were enough to make me wary. Fortunately I was prepared, but disappointed by the dealer ethics. Young buyers bewa and loan person to add to the price were enough to make me wary. Fortunately I was prepared, but disappointed by the dealer ethics. Young buyers beware. One other thing; they never returned phone calls. I made over ten attempts to resolve the fact they sold me something that didn't exist. Do not believe "I'll get back to you." Three months later and an unnessary 50 mile trip later, I got my money back. My complaint is echoed by many dealers. There is a sad lack of positive ethics. Do not trust the dealers. Repeat the mantra "danger, stranger" the entire time you are buying a car from this dealer. In a broader sense let's hope the public will get together and demand a better system. Direct factory pricing and service centers would help. More

Not impressed with the financial guy at the end-condescending, fast talker. Claude, out salesman was EXCELLENT! I would return to Pohanka Hyundai in the future, as I feel we received a good dea end-condescending, fast talker. Claude, out salesman was EXCELLENT! I would return to Pohanka Hyundai in the future, as I feel we received a good deal and we were treated quite well by the salesman and sales manager. More

i just want to tell you that my sales person dave grover was the best sales person that i have ever dealt with in buying new cars. I have bought about 4 news cars within the last 11 yrs and you are lucky t was the best sales person that i have ever dealt with in buying new cars. I have bought about 4 news cars within the last 11 yrs and you are lucky to have such a nice man working for you...Dave is on the nissian side of your business. I start looking at those first and that is how Dave got involved with the hyuandia because i wanted him to be my sales person...So you have yourself a winner for a sales man there...Thanks Cabrina Molinaro More

Ask for Frank Mackove, he is their best sales representative by far. We were very pleased with his performance and maner. We purchased a Hyundai Accent & my only disappointment is I wanted a st representative by far. We were very pleased with his performance and maner. We purchased a Hyundai Accent & my only disappointment is I wanted a stick when I started and had to get an automatic because no one had any sticks in stock in the 80 mile radius. We had a minor maintenance issue with the car when purchased and Angela Dohlinger(sp)took care of it immediately and had us out quickly and efficiently. Great Service. Overall score Outstanding from Sales and Service! More

Working with Frank M. was wonderful. He answered our questions and gave us ample time to look at and test drive our new 2011 Sonata - all in a non-pressured environment. He and management were good to questions and gave us ample time to look at and test drive our new 2011 Sonata - all in a non-pressured environment. He and management were good to work with when negotiating the price of the car. We are happy with our purchase. More