Pohanka Hyundai of Fredericksburg

This is my 4th Hyundai purchase and first time here. I am amazed with the sales expertise of Chris Ballard. He was very knowledgeable of the vehicles and always answered with a smile! Matt Himes made the fin amazed with the sales expertise of Chris Ballard. He was very knowledgeable of the vehicles and always answered with a smile! Matt Himes made the financial process very easy! He understood my financial needs and priced a package that fit my budget! Also they have a rewards program that's designed to accumulate moneies towards services for your vehicle and $250 towards your future purchase of a new vehicle! These items are a plus because they are money savers for today's finance expense. I am highly recommend to see Chris and Matt to assist you with the purchae of your next vehicle! More

Great customer service !!! Angela ROCKS!!!! Steve Great customer service !!! Angela ROCKS!!!! Steve brown got my vehicle in and out very fast!! And clean!!! Couldn't recommend anything to better Great customer service !!! Angela ROCKS!!!! Steve brown got my vehicle in and out very fast!! And clean!!! Couldn't recommend anything to better my service experience!! Pohanka service is the BEST!!! More

I have bought about 40 vehicles in my lifetime On all but 2 occassions, I felt like I was being jerked around with all the "BS" trips made by the salesman to his manager and back. I've been through this but 2 occassions, I felt like I was being jerked around with all the "BS" trips made by the salesman to his manager and back. I've been through this process enough to know that they are trying to wear me down and to squeeze every last dollar out of me. Usually the salesman will end up telling me what a great price he is going to get me and then blames it on his boss when the price is being negotiated. On numerous occassions, after several hours of my wife and I sitting in an office negotiating, we get disgusted and leave. On this occassion, our car buying experience was completely different. We have been talking with Ken about buying a vehicle for about a year. He was never pushy but was always very helpful. My wife was impressed with him and felt he was very personable and honest. When we finally got ready to buy a vehicle and decided which model we wanted, Ken took all the time necessary to answer all our questions and show us all vehicles which he had available which met our need as we described to him. When it came time to negotiate the price, it went quickly. We were well informed of the values of our trade in and the new vehicle. I am sure that helped speed the process. We are very pleased with this buying experience and would not hesitate to buy another car from Ken and this dealership. More

Treated unprofessionally over the phone when requesting a quote. When he didn't respond to my email after our initial phone conversation, I called the dealership back the next day around 0930. "He's running quote. When he didn't respond to my email after our initial phone conversation, I called the dealership back the next day around 0930. "He's running late" so not available. I left my name and phone number and no one ever contacted me. I was a serious buyer but if this is how they treat potential customers I can't imagine how I would be treated after the sale. I would never consider doing business with this dealership. More

This was one of the easiest car buying experience I have had in over 50 years of buying cars. Ken was extremely helpful and knowledgeable. I would recommend him to anyone. From my first contact via email had in over 50 years of buying cars. Ken was extremely helpful and knowledgeable. I would recommend him to anyone. From my first contact via email to final delivery of the car Ken was the first sales person that I have met that treated me like I knew what I was doing and didn't try to confuse the final car price with a lot of slight of hand. More

Bill Hamilton=very professional, keen interviewer, hospitable, knowledgeable, after hours of debating Bill was able to get my original needs accomplished. I walked away with the monthly payment and t hospitable, knowledgeable, after hours of debating Bill was able to get my original needs accomplished. I walked away with the monthly payment and the car I wanted. Excellent day. Matt Himes= very professional, welcoming, knowledgeable, was able to save me more money than I had a greed upon, without the College Diploma credit. Great Guy. I definitely feel I was attended to in the utmost professional way. I will recommend this dealership and these salesman to anyone looking for a car. More

As a recent graduate from the University of Mary Washington, I started to research new cars to see which ones had the best mpg, comfort and price. Living in Fredericksburg and looking to further a c Washington, I started to research new cars to see which ones had the best mpg, comfort and price. Living in Fredericksburg and looking to further a career in northern Virginia those were three things of importance. I came to the conclusion, after researching the 2011 Hyundai Elantra Limited, that Hyundai was the car brand I was interested in purchasing. So I went down to Pohanka Hyundai of Fredericksburg to see what kind of a car deal I could get on a new car. I already knew the price range of the Hyundai Elantra Limited and the amount of money I was willing to pay. However, I was unclear as to if the two were going to match. After arriving at Pohanka, with my mother, mere seconds later Bill Hamilton introduced himself. From that moment on he made all my worries subside with his charm and confidence. He let me test drive the vehicle I choose for as long as I needed to make sure that I was comfortable with how it handled on the highway as well as in the city. When we arrived back at the Hyundai dealership, Bill knew how much my heart was set on the car and the price of my budget. When the day ended, I no longer saw Bill Hamilton as the sales associate that approached me in the beginning but more as a friend who invited me into his home (office). His knowledge, dedication, and caring attitude is undoubtedly the only reason I walked away relaxed and extremely happy in my brand new Hyundai 2011 Elantra Limited. I would recommend that if you are in the area or looking to buy a Hyundai online, call and ask to speak with Bill Hamilton. He is definitely the sales associate you would want to share your car purchasing experience with. More

My experience at Pohanka Hyundai was great. Not at all stressful or scary. Bill and Greg were wonderful and helped get me into the car I wanted without any hassle. I love my new Hyundai and I will recomme stressful or scary. Bill and Greg were wonderful and helped get me into the car I wanted without any hassle. I love my new Hyundai and I will recommend these guys to my family and friends in the future. More