Pohanka Hyundai of Fredericksburg

I have bought about 40 vehicles in my lifetime On all but 2 occassions, I felt like I was being jerked around with all the "BS" trips made by the salesman to his manager and back. I've been through this but 2 occassions, I felt like I was being jerked around with all the "BS" trips made by the salesman to his manager and back. I've been through this process enough to know that they are trying to wear me down and to squeeze every last dollar out of me. Usually the salesman will end up telling me what a great price he is going to get me and then blames it on his boss when the price is being negotiated. On numerous occassions, after several hours of my wife and I sitting in an office negotiating, we get disgusted and leave. On this occassion, our car buying experience was completely different. We have been talking with Ken about buying a vehicle for about a year. He was never pushy but was always very helpful. My wife was impressed with him and felt he was very personable and honest. When we finally got ready to buy a vehicle and decided which model we wanted, Ken took all the time necessary to answer all our questions and show us all vehicles which he had available which met our need as we described to him. When it came time to negotiate the price, it went quickly. We were well informed of the values of our trade in and the new vehicle. I am sure that helped speed the process. We are very pleased with this buying experience and would not hesitate to buy another car from Ken and this dealership. More

Treated unprofessionally over the phone when requesting a quote. When he didn't respond to my email after our initial phone conversation, I called the dealership back the next day around 0930. "He's running quote. When he didn't respond to my email after our initial phone conversation, I called the dealership back the next day around 0930. "He's running late" so not available. I left my name and phone number and no one ever contacted me. I was a serious buyer but if this is how they treat potential customers I can't imagine how I would be treated after the sale. I would never consider doing business with this dealership. More

This was one of the easiest car buying experience I have had in over 50 years of buying cars. Ken was extremely helpful and knowledgeable. I would recommend him to anyone. From my first contact via email had in over 50 years of buying cars. Ken was extremely helpful and knowledgeable. I would recommend him to anyone. From my first contact via email to final delivery of the car Ken was the first sales person that I have met that treated me like I knew what I was doing and didn't try to confuse the final car price with a lot of slight of hand. More

Bill Hamilton=very professional, keen interviewer, hospitable, knowledgeable, after hours of debating Bill was able to get my original needs accomplished. I walked away with the monthly payment and t hospitable, knowledgeable, after hours of debating Bill was able to get my original needs accomplished. I walked away with the monthly payment and the car I wanted. Excellent day. Matt Himes= very professional, welcoming, knowledgeable, was able to save me more money than I had a greed upon, without the College Diploma credit. Great Guy. I definitely feel I was attended to in the utmost professional way. I will recommend this dealership and these salesman to anyone looking for a car. More

As a recent graduate from the University of Mary Washington, I started to research new cars to see which ones had the best mpg, comfort and price. Living in Fredericksburg and looking to further a c Washington, I started to research new cars to see which ones had the best mpg, comfort and price. Living in Fredericksburg and looking to further a career in northern Virginia those were three things of importance. I came to the conclusion, after researching the 2011 Hyundai Elantra Limited, that Hyundai was the car brand I was interested in purchasing. So I went down to Pohanka Hyundai of Fredericksburg to see what kind of a car deal I could get on a new car. I already knew the price range of the Hyundai Elantra Limited and the amount of money I was willing to pay. However, I was unclear as to if the two were going to match. After arriving at Pohanka, with my mother, mere seconds later Bill Hamilton introduced himself. From that moment on he made all my worries subside with his charm and confidence. He let me test drive the vehicle I choose for as long as I needed to make sure that I was comfortable with how it handled on the highway as well as in the city. When we arrived back at the Hyundai dealership, Bill knew how much my heart was set on the car and the price of my budget. When the day ended, I no longer saw Bill Hamilton as the sales associate that approached me in the beginning but more as a friend who invited me into his home (office). His knowledge, dedication, and caring attitude is undoubtedly the only reason I walked away relaxed and extremely happy in my brand new Hyundai 2011 Elantra Limited. I would recommend that if you are in the area or looking to buy a Hyundai online, call and ask to speak with Bill Hamilton. He is definitely the sales associate you would want to share your car purchasing experience with. More

My experience at Pohanka Hyundai was great. Not at all stressful or scary. Bill and Greg were wonderful and helped get me into the car I wanted without any hassle. I love my new Hyundai and I will recomme stressful or scary. Bill and Greg were wonderful and helped get me into the car I wanted without any hassle. I love my new Hyundai and I will recommend these guys to my family and friends in the future. More

I went in to purchase a 2011 Sonata SE. Ken was professional, friendly, honest, and very knowledgable. I have purchased many vehicles and this was the most hassle-free, pleasant experience I have e professional, friendly, honest, and very knowledgable. I have purchased many vehicles and this was the most hassle-free, pleasant experience I have ever had. All the employees that were working that Sunday were friendly, making my husband and I feel at ease. Needless to say when all was said and done, not only did I purchase the Sonata SE, I also had Ken, without my husbands knowledge, work out a deal to get him the Sonata Limited. We are both so happy with the experience and professionalism shown that for any future car purchases it will be with Ken Kerr. If you want a fair, honest price and a hassle-free, where the customer comes first experience; visit Pohanka Hyundai and ask for Ken. Tell him Melody sent you! More

My wife and I were recently thrown into the "New Car" hunt when her car was totaled during a freakish rain storm in Virginia Beach, VA. We've purchased many cars over the years so I was not looking forw hunt when her car was totaled during a freakish rain storm in Virginia Beach, VA. We've purchased many cars over the years so I was not looking forward to the stress that normally comes with that process. The first place I go when looking for new car prices is to the USAA Auto Circle web site for members of USAA. I spent a week researching different models and test driving the ones I thought needed a closer look. In the end we settled on the 2011 Hyundai Sonata Limited. The Auto Circle search tool showed 3 "USAA Certified" Hyundai dealerships within 150 miles of my zip code. Two were in Virginia Beach less than 10 miles away, and the third, Pohanka Hyundai, was 150 miles away in Fredericksburg Virginia. Pohanka Hyundai was flagged as having the lowest price in Virginia on the model we were looking to buy. I took the information to the two dealerships in Virginia Beach and neither one could (or would) match Pohonka's price. I got in contact with Ms. Elina Noce, Internet Sales Associate at Pohanka Hyundai on Friday October 15, 2010 to see if the price I was seeing was correct. She assured me that it was. We discussed the details such as interior and exterior colors, options and so on and within two hours she located the exact car we were looking for. Now came crunch time. Would this end up like every other car buying experience? Would the price she quoted over the phone be the same one listed on the contract? We'd have to make the 2 1/2 hour trip North to find out. And we did. We arrived at Pohanka Hyundai on Wednesday October 20th at 10:00 AM sharp. Our car was sitting in front of the dealership ready to go. I was pleased to see that. We walked through the door and Ms. Noce was waiting for us. All our paperwork was on her desk ready to go. We were done in 30 Minutes and the price on our contract was exactly what we had agreed to over the phone....TO THE PENNY!!! We are so pleased with the entire experience. Everyone at Pohanka Hyundai went out of their way to do all the things a customer expects. They were prepared, courteous, professional and honest. Best of all, Ms. Noce made this car buying experience "Fun"... Thanks Eliana! When it comes time for our next car purchase you can rest assured, we'll be making that 2 1/2 hour drive to Pohanka Hyundai in Fredericksburg. Sincerely, Jonathan and Josephine C. Virginia Beach, VA More

I contacted Pohanka Hyundai because my birthday was coming up and I wanted to purchase a new car as a gift to myself. I inquired online and Eliana contacted me almost instantly. I made an appointment t coming up and I wanted to purchase a new car as a gift to myself. I inquired online and Eliana contacted me almost instantly. I made an appointment to come in within the next two days. I came in the vey next day and drove off the lot in my beautiful new car!!!!! Eliana was very nice, professional and helpful. The day I came in the weather was wet. It rained on and off the entire day but that did not put a damper on her professionalism and it really helped me to stay focused on the task at hand and that was getting me in a new car. I would definitely recommend Pohanka Hyundai to anyone in the market to purchase a new or used vehicle. More