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Pohanka Hyundai of Fredericksburg
Fredericksburg, VA
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442 Reviews of Pohanka Hyundai of Fredericksburg
Amanda was easy to work with and no pressure. I spent months looking and waiting for the right deal to come along and she kept me informed with the inventory coming in. months looking and waiting for the right deal to come along and she kept me informed with the inventory coming in. More
I purchased a 2012 Hyundai Tuscon from Pohanka Hyundai back in February 2012. The sales rep I dealt with was Amanda Brandt. The whole process was fine. Not alot of back and forth, as I had experienced back in February 2012. The sales rep I dealt with was Amanda Brandt. The whole process was fine. Not alot of back and forth, as I had experienced in previous car purchases. She made it easy. And we wer not easy customers. My two daughters demanded attention. My youngest, insisting that Amanda carry her around. They ask to go back to the dealership just to visit her now. What is really impressive though, I recently had to have the vehicle serviced and had some issues with a rental car arrangement. I discovered the discrepancy after hours but wanted to get off a quick e-mail to Pohanka. The only e-mail address I had was Amanda's. I fired my e-mail out to her at about 11:00 pm. I asked that she forward a message from me to the service department. She actually responded to me within 30 minutes. I did not expect that. I sent a thank you and she responded, once again. Bear in mind this was after hours. Way after hours. I can't think of any other sales rep that would do that. I would definitely refer people to Amanda Brandt and do business with her again, myself. More
I had traveled to two other dealership before meeting Amanada. I had actually started with your location but was displeased the the sales rep. After trying to get my car at two other dealership who kept Amanada. I had actually started with your location but was displeased the the sales rep. After trying to get my car at two other dealership who kept lying to me about delivery I decided to once again try Fredericksburg. At the Fredericksburg location is where I met Amanada. I beleived it really started with a phone call. She was the very best Customer Service I had received and a breath of fresh air to me and my daughter. I had to wait for my car like the others had said. The difference was she was honest and said I would have to wait for my car to arrive. The other said that but Amanada concern for keeping me up to date on a regular basis is what made me stay with your location. She could write a manual on CS because it was her and only her that made this sale possible. Michaele Fierst Owner of a 2012 Accent I picked it up the day after Thanksgiving one year ago. Thank you Amanada. More
From the time we met Amanda she showed great hospitality. It was pouring rain and she provied us with an umbrella while she got soaked. Her job was to show us cars and a great time and she did just that. In It was pouring rain and she provied us with an umbrella while she got soaked. Her job was to show us cars and a great time and she did just that. In the end, we got the two brand new car's we wanted with extra additions. Additionally, we were able to trade in both our cars to get our new cars at the price we could afford. She was awesome. We weren't planning on purchasing Hyundai but all the other dealerships (5 that we visited) seem so focused on making a sale and didn't want to budge with price. Our experience with her made us say yes to Hyndai. We love our cars and it was such an easy experience. :) More
My Fiancee and I were searching for a new and reliable automobile and felt blessed to have Miss Amanda Brandt as our sales rep. Ms. Brandt was very courteous, professional and knowledgeable. Withou automobile and felt blessed to have Miss Amanda Brandt as our sales rep. Ms. Brandt was very courteous, professional and knowledgeable. Without a doubt, Ms. Brandt's OUTSTANDING QUALITIES convinced us to purchase a new 2012 Hyundai Elantra. Pohanka Hyundai of Frederickburg is very fortunate to have such a talented employee. More
Amanda did a great job to make sure I got the car of my dreams! She was in contact with me daily until we worked out a deal. Great customer service! dreams! She was in contact with me daily until we worked out a deal. Great customer service! More
Had visited dealership prior and spoke with Amanda, explaining that we were't sure what make of car we wanted- Went back 4 months later - Amanda remembered us and helped us again. Test drove the Tusco explaining that we were't sure what make of car we wanted- Went back 4 months later - Amanda remembered us and helped us again. Test drove the Tuscon and decided that was our preference. The initial visit was to decide which car I preferred- comparing hers to others we had looked at. On second visit- she had just the color and style we were interested in and we made the deal. We were surprised she remembered out first visit. We have been back to the dealership for oil changes, etc. and she always finds time to chat and insure that everything is going well with my car. I wasn't sure I wanted a Hyundai over a Mitsubishi- but I am so pleased with my car. We made a great choice of both salesperson and dealership. Everyone is so helpful and pleasant, from financing, service and sales. Will be a repear purchaser when needed. Will definately refer people that we know to Amanda that are car searching. She is a lovely young girl and quite motivated- which is great from a young person these days. More
I searched 5 dealers and got a good price for what I wanted. Pohanka's price was a touch more but had more features and they were very reasonable with their price. After deciding that we wanted the car wanted. Pohanka's price was a touch more but had more features and they were very reasonable with their price. After deciding that we wanted the car we met Amanda Brandt and then knew that we had made the right choice. She was easy to deal with, pleasant, knowledgeable and professional. She made it a very positive experience and we now love the car also. More
Melody and Matt made the visit pleasurable and painless. They provided outstanding service, displayed athe highest level of professionalism I have ever experienced at a dealership. Melody went out of her w They provided outstanding service, displayed athe highest level of professionalism I have ever experienced at a dealership. Melody went out of her way to find the best vehicle for my needs and price range. She was a pleasure to work with and displayed a sincere concern for me and my needs. She went over every inch of the vehicle and displayed extreme knowledge of the product. Very friendly, professional, and courteous. Matt made the finance portion painless. Very friendly and professional. Both are a credit to the profession and a vital asset to the pohanka dealership. You should be proud they are part of your company. More