Pohanka Hyundai of Fredericksburg

My experience with Amanda Brandt was a very great experience. She is a very approachable and customer oriented person. Usually I have had problems with Sales people in the past with other dealershi experience. She is a very approachable and customer oriented person. Usually I have had problems with Sales people in the past with other dealerships, but I highly recommend her as a sales representative to anyone. Not only did she sell me a new car in February 2013, and upon delivery of the new 2013 Hyundai Tuscon she went over every aspect of me getting to know my car when I picked it up. Amanda stayed in contact with me after purchasing my vehicle to make sure everything was going well with my car after I had the vehicle for a week or so. When I had a question concerning the back hatch she had me bring in the vehicle any day she was at work and she would help me with my concern. A very conscientious person. I am very pleased with my new 2013 Hyundai Tuscon to date. I'm very happy with my purchase and plan to bring in my vehicle for service as their service department has always treated me as I would want to be treated. Might I add, but not remembering the Financial Manager's name off the top of my mind right now, but he was excellent when it came down to working out all of the financial figures in order to help me determine if I was going to continue with the sale. Everything worked out wonderfully! Robin (Owner of a new 2013 Hyundai Tuscon) More

For several months I knew I'd be buying a new car this year. I first noticed the Elantra on the road because it's a good looking car and started paying attention to commercials. I did a lot of rese this year. I first noticed the Elantra on the road because it's a good looking car and started paying attention to commercials. I did a lot of research online and was impressed with everything I learned. I talked with Hyundai owners and all were enthusiastic about their cars and would buy them again. The last time a bought a new car from a dealer was 1990 so I was nervous about going through the process again. When I walked into Pohanka Hyundai I spoke with Greg, the Sales Manager, and told him that I was nervous and didn't want to deal with a high-pressure salesman. He smiled and introduced me to Brandon S. Brandon is kind, patient and knowledgeable and worked with me to make sure I found the car I wanted. He understood what I was looking for and what I could afford. When we went for the test drive on surface streets and the freeway I fell in love with the Elantra and knew I'd found the car I wanted. We came back and worked on an estimate but I didn't sign anything that day because I wanted to bring a friend with me. He didn't pressure me to sign and Greg checked to make sure I'd had a good experience. I returned two days later with a friend to help me go through all the forms. My car was sitting outside ready to go home with me. Brandon patiently reviewed everything with both of us, worked on a few more details and took us to Matt, the Finance Manager. Matt was very efficient and knowledgeable, patiently listened to my concerns and patiently explained everything to me. He made several calls to get the best rate for me. As I walked through the Service Department on my first visit there someone called out to me. I turned and saw Fred P, the Service Manager. I knew Fred from a dealer he previously worked for and know that he is without a doubt the best Service Manager I've ever dealt with or heard of. Wonderful car, outstanding sales experience, great service department--what more could anyone ask... I highly recommend Pohanka Hyundai. More

Amanda was a pleasure to work with and made purchasing our new car easy and hassle free. She was dedicated to providing total attention to us and has made us feel like we were her only concern from the t our new car easy and hassle free. She was dedicated to providing total attention to us and has made us feel like we were her only concern from the time she greeted at the door until she walked us through all the functions of our new car. This is not our first new car but is definitely the best experience that we have ever had purching one. More

Our experience was very positive. We felt a connection with Amanda right off the bat. She was personable and helped in any way she could. Very knowledgable as well. with Amanda right off the bat. She was personable and helped in any way she could. Very knowledgable as well. More

Ms. Brandt was exteremly knowledgable and personal. My wife and I are very pleased with the Azera and would recommend anyone wanting to look or purchase a vehicle to go through Ms. Brandt. This is the sec wife and I are very pleased with the Azera and would recommend anyone wanting to look or purchase a vehicle to go through Ms. Brandt. This is the second vehicle that we have purchased through Ms. Brandt. I would highly recommend Amanda to anyone coming to Pohanka Hyundai More

We have been very happy with our Hundai. It has fully led up to our expectations. My experience with Amanda Brandt was outstanding. She was wonderful about explaining the features and options available led up to our expectations. My experience with Amanda Brandt was outstanding. She was wonderful about explaining the features and options available to us. She took the time to answer all of our questions. She made me fell like a valuable customer instead of a dumb old lady who needed to be told what to do. I was car shopping that day and visited a number of dealerships. There was no comparison among salespeople. She was outstanding. Joyce Greeley More

We feel Adam and everyone at the Pohanka dealership was very friendly and courteous to us. We feel that we received a fair deal on our trade in and on the new car. very friendly and courteous to us. We feel that we received a fair deal on our trade in and on the new car. More

Chris Ballard, the Pohanka Hyundai sales rep who assisted me, my wife and our son, showed a sincere desire to ensure we ended up exactly with what we wanted - namely two pre-owned, Pohanka Certified vehicles me, my wife and our son, showed a sincere desire to ensure we ended up exactly with what we wanted - namely two pre-owned, Pohanka Certified vehicles. We "hit" Chris with countless questions and multiple scenarios for cars in which we'd be interested. Not once did Chris even come close to suggesting he was losing patience with us. He was well-versed in the Hyundai vehicles as well as in Pohanka policies. And in the end, I do believe he got us the best possible price on both cars. Without reservation I would recommend Chris to anyone who's contemplating purchasing a vehicle at Pohanka Hyundai in Fredericksburg.. More

Amanda really made the often dreaded purchase of a new car painless and enjoyable. From the start, she listened to our wishes and bottom-lines and always made every effort to meet them. When she couldn’ car painless and enjoyable. From the start, she listened to our wishes and bottom-lines and always made every effort to meet them. When she couldn’t, she was honest and open, as we wish was always the case in the car-buying world. She made us feel comfortable and at ease and explained every detail as needed—from financing to operational details of the new, she took the time to do things right. She showed me how to use the Bluetooth, how the Navigation worked, explained the warranty, all the while not pushing us with unwanted extras or expenses. We would highly recommend her to friends and family looking to buy a new car. Thanks to Amanda and Pohanka for job well-done. Betsy COL Ronald J. Garner More

I purchased my new(er) 2012 Hyundai Sonata SE 2.0T from Pohanka Hyundai at Fredericksburg, VA. I did extensive research on the prices for Sonata SE 2.0T. Pohanka had the best price on the internet so I cal Pohanka Hyundai at Fredericksburg, VA. I did extensive research on the prices for Sonata SE 2.0T. Pohanka had the best price on the internet so I called them to negotiate over the phone. I had spoken to about 20 salemen/women over the phone in different dealers within 200 miles from my area before I called pohanka. Majority of them didn't have very good communication skills over the phone and didn't sound very honest. Some wouldn't even negotiate over the phone and wanted me to come in for a test drive first to get a price even though I was 150 miles away. Adam (at Pohanka Hyundai) was very honest and polite over the phone. He had pretty good amount of facts about the car that I wanted. I told him that I was looking for the best deal because I was not in rush to purchase a vehicle. He gave me a great price for the car and for my trade-in over the phone on Monday. I used that as my leverage to try to get better prices from other dealers but other dealers couldn't match it or beat the price. I made a trip down to the pohanka on Saturday with my family and worked with Adam to get the final price. He did everything he could to get me the price I wanted. I was able to drive out in my new(er) car that day. ;O) I was very pleased with how he treated us and most importantly got the deal for us. Greg (the manager) was very friendly and up front with us. I had to go see the Finance director name Matt. He wanted me to finance through the dealer for a good rate and buy the extended warranty for $950 but I refused. He wasn't happy about that at all and I didn't mind. The highlight was when Greg brought all the employees out who wasn't working with a customer to personally thank and congraduate us on our purchase. I didn't know what to do. Overall, I really had a great experience with them. I have already referred several people to Adam. More