Pohanka Hyundai of Fredericksburg

WOW!!! My experience at Pohanka was different than ever before......it was great! My salesperson, Nicole Poston, was amazing! She was fun, friendly, professi My experience at Pohanka was different than ever before......it was great! My salesperson, Nicole Poston, was amazing! She was fun, friendly, professional, non agressive & knowledgable. I had every intention of going to 3 dealerships before making a purchase. However my experience was so great, I bought a car that day. She made the experience so non stressful. I felt like she truly had my best interest in my mind. I left there with my new car happy and feeling like I got a great deal :) Way to go Nicole!! More

Second Time Customer Second time buying from this dealership. Overall, great experience with familiar folks who have served my needs seven years ago. Professional, effici Second time buying from this dealership. Overall, great experience with familiar folks who have served my needs seven years ago. Professional, efficient and courteous staff. While competitive price wise, they tend to start higher than other dealerships. I would consider them again in the future - Thanks! More

Just wanted to say thanks to Adam and team for making our experience very pleasant. Purchasing a vehicle was very easy through y'all. Thank you for your time and dedication. experience very pleasant. Purchasing a vehicle was very easy through y'all. Thank you for your time and dedication. James and Bobbi F. More

I've seen a ton of Hyundai Sonatas in recent months, and thought it was time to stop by the store and check on out for myself. I was immediately greeted by Mike McAdoo, and from that first greeting thi and thought it was time to stop by the store and check on out for myself. I was immediately greeted by Mike McAdoo, and from that first greeting this was a different kind of car sales experience for me. Mike listened to me, took time to find the right car that matched what I wanted - not what he wanted to get off his lot - and made the whole experience as painless and actually fun as he could. Sure, it's still spending money, so it is always a little stressful, but at the end of the night I found that I had enjoyed myself, I got a great car at what I believe was a great price (that I have enjoyed driving even more than I originally thought I could enjoy driving a sedan), and Mike and his managers Carl and Greg all seemed genuinely friendly and responsive. I'm over 50 and have bought way too many cars over the years, but this experience, this car, and this team are at the top of my list foro great car buying experiences. More

Mike McAdoo is the MOST knowledgeable car salesman I have ever come across. I have bought 7 cars over the past 15yrs and he blows everyone away with his personality and knowledge of cars. He made me feel ove ever come across. I have bought 7 cars over the past 15yrs and he blows everyone away with his personality and knowledge of cars. He made me feel overall great about my whole experience and I will tell everyone to by a car from him. I trust him. More

Adam was very friendly. alot of knowledge about his cars. Was very helpful. and is still helpful.he derserves 5 STARS!!! Awesome.Thanks Adam Zaccagnino. Was very helpful. and is still helpful.he derserves 5 STARS!!! Awesome.Thanks Adam Zaccagnino. More

Mike McAdoo was exceptional.No rush or fuss. His professional and friendly manner was refreshing. This was the best car buying experience I've ever had. professional and friendly manner was refreshing. This was the best car buying experience I've ever had. More

We originally spoke to Jerry Benson while looking for my new car. He was able to provide the exact make, model and color I requested with the technology package. We drove to the dealership and found the car new car. He was able to provide the exact make, model and color I requested with the technology package. We drove to the dealership and found the car waiting out front ready for our test drive. The car was all but sold. Chris Ballard was able to negotiate a very fair price for the vehicle which completed the deal. I am very happy with the purchase of my new vehicle and would recommend this dealership to anyone. More

I have purchased many cars through Pohanka Nissan/Hyundai in the past and have sent much business their way. In dealing with this establishment within the last couple of months and experiencing the WORST CUS in the past and have sent much business their way. In dealing with this establishment within the last couple of months and experiencing the WORST CUSTOMER SERVICE I have ever dealt with, it leads me to commit to NEVER do business with them ever again. Two months ago we took our car in for an oil change and their shop worker wrecked it into a brick wall! Oh I forgot to mention this was our brand new 2013 model vehicle we brought in for service and it then had to be sent off for body repair. The management staff acted as though they were willing to help us at first offering to swap out the car for a new one but conveniently they couldn't locate one in the entire United States. They said they would continue their search and they would let us know when they located one. Meanwhile, during the search for a new vehicle, I have now had to send back(for the third time) my "repaired" car to the shop they sent it to for the body work because it was very apparent someone doesn't know what they are doing at Southern Auto Body(also located in Fredericksburg,Va). I spoke with Tim Pohanka(GM) and he gave the normal sales talk they all give and was not willing to do anything for us. We got a few more phone calls stating they were still searching for a new car but once we took ownership of the repaired(yes on the 4th try it looked better) car those phone calls stopped and we have not heard from them since. I understand a dealership is only legally obligated to repair damages, however, one would have to know this is bad business. They weren't even willing to supplement the difference of the diminished value their employee caused us that we can never get back and will just be rolled into a new loan(paid by us). I listen to Tim Pohanka on almost a daily basis on our local radio commercials stating he is a dealer for the people.....that's crap! He is a DEALER FOR HIS POCKET and he does not care about the consumer or any customer that walks through those doors...It is sad when you can't shop locally due to the content of a couple of people's character... More

Adam is amazing. He worked very hard to make sure that I got the car I wanted and worked to get it in my price range! got the car I wanted and worked to get it in my price range! More